An opportunity for an appeal hearing shall be granted when: A rate is established (or increased) against an individual in an amount which is deemed by the individual to be arbitrary and excessive in accordance with the individual's financial circumstances; An individual is aggrieved by any division policy, action, or inaction: Which affects the charges established or manner of billing; or Results in an increase in the rates established; In the judgment of a recipient of services, responsible relative, or other chargeable person, he or she is adversely affected by any other Division policy, action, or inaction.