The 80-hour assisted living manager basic training course shall include the following content: Philosophy of assisted living, 2 hours, including: Philosophy and background of assisted living and aging in place; Objectives and principles of assisted living resident programs; Comparison of assisted living to other residential programs; Basic concepts of choice, independence, privacy, individuality, and dignity; and Normalization of the environment; Aging process and its impact, 4 hours, including: Physical characteristics of the assisted living residents; Psychosocial characteristics of the assisted living residents; Basic needs of the elderly and disabled; and Activities of daily living; Assessment and level of care waiver, 6 hours, including: Purpose and process; Guidelines for conducting assessments; Level of care assessments; and Collaboration with the delegating nurse; Service planning, 6 hours, including: Required services; Enhanced scope of services; Development of individualized service plans; Scheduling of appropriate activities; Structure of activities; Care notes; and Collaboration with the delegating nurse; Clinical management, 20 hours, including: Role of the delegating nurse; Appropriate nurse delegation; Concept of self-administration of medications; Concept of medication management; Assistance with self-administration of medications; Administration of medications; Coordination of services and care providers; Collaboration with the delegating nurse; Preventing medication errors; Patient safety; Medication monitoring; Pharmacy consultation; Medication storage; Infection prevention and control to include: Standard and contact precautions; Bloodborne pathogens; Standard hand hygiene practices; Safe injection practices; Use of personal protective equipment; and Cleaning and disinfection of equipment and the environment; Appropriate staffing patterns; Pressure sores; Effective pain management; Basic first aid taught by a first aid instructor certified by a national organization; Basic cardiopulmonary resuscitation (CPR), including a hands-on component, taught by a CPR instructor certified by a nationally recognized organization; Substance abuse; Trauma-informed care; and A trauma-informed approach to care delivery; Admission and discharge criteria, 4 hours, including: Overview of criteria for admission and discharge; Resident contracts; Resident rights; Financial management of resident’s funds; and Working with families of residents; Nutrition and food safety, 8 hours, including: Menu and meal planning; Basic nutritional needs; Safe food handling; Preventing food-borne illnesses; Therapeutic diets; and Dehydration; Dementia, mental health, and behavior management, 12 hours, including: An overview consisting of: Description of normal aging and conditions causing cognitive impairment; Description of normal aging and conditions causing mental illness; Risk factors for cognitive impairment; Risk factors for mental illness; Health conditions that affect cognitive impairment; Health conditions that affect mental illness; Early identification and intervention for cognitive impairment; Early identification and intervention for mental illness; and Procedures for reporting cognitive, behavioral, and mood changes; Effective communication consisting of: Effect of cognitive impairment on expressive and receptive communication; Effect of mental illness on expressive and receptive communication; Effective communication techniques, including verbal, nonverbal, tone and volume of voice, and word choice; and Environmental stimuli and influences on communication, including setting, noise, and visual cues; Behavioral intervention consisting of: Identifying and interpreting behavioral symptoms; Problem solving for appropriate intervention; Risk factors and safety precautions to protect other residents and the individual; De-escalation techniques; and Collaboration with the delegating nurse; Making activities meaningful consisting of: Understanding the therapeutic role of activities; Creating opportunities for activities, including productive, leisure, and self-care; and Structuring the day; Staff and family interaction consisting of: Building a partnership for goal-directed care; Understanding family needs; and Effective communication between family and staff; and Managing staff stress consisting of: Understanding the impact of stress on job performance, staff relations, and overall facility environment; Identification of stress triggers; Self-care skills; De-escalating techniques; and Devising support systems and action plans; End of life care, 4 hours, including: Advance directives; Hospice care; Maryland Medical Orders for Life-Sustaining Treatment (MOLST) order form; Power of attorney; Appointment of a health care agent; Living will; Pain management; Providing comfort and dignity; and Supporting the family; Management and operation, 4 hours, including: Role of the assisted living manager; Overview of accounting, accounts payable, and accounts receivable; The revenue cycle and budgeting; The basics of financial statements; Hiring and training of staff; Developing personnel policies and procedures; Census development; and Marketing; Emergency planning, 4 hours, including: Fire, disaster, and emergency preparedness; Occupational Safety and Health Administration (OSHA) requirements; Maintaining the building, grounds, and equipment; Elopements; Transfers to the hospital; Evacuations; Power outages; Severe weather; Fire; Emergency response systems; and Security systems; Quality assurance, 4 hours, including: Incident report processes; and Quality improvement processes; and Survey process, 2 hours, including: State statutes and regulations; What to expect during a survey; and Documentation. A person seeking to offer the assisted living manager training course shall request and obtain approval by the Department by: Submitting the proposed curriculum and training materials to the Department; and Being available for an in-person or telephone interview by the Department.