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<chapter num="16" heading="Behavioral Health Crisis Services" title_num="10" subtitle_num="09">
  <regulation prefix="Regulation" num=".01" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Administrative Services Organization (ASO)” means the contractor procured by the State to provide the Department with administrative support services to operate the Maryland Public Behavioral Health System.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Behavioral Health Administration (BHA)” means the administration within the Department that establishes regulatory requirements that behavioral health programs are to maintain in order to become licensed by the Department.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Core Service Agency” means the local mental health authority responsible for planning, managing, and monitoring public mental health services at the local level.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Crisis” means the experience of stress, emotional or behavioral symptoms, difficulties with substance use, or a traumatic event that compromises an individual’s ability to function within their current family and living situation, school, workplace, or community, as defined by the individual experiencing the crisis.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Crisis intervention” means the ability to perform or provide crisis assessment, crisis de-escalation, psychoeducation, brief behavioral support, and referral and linkage to appropriate services and supports.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Department” means the Maryland Department of Health, as defined in COMAR 10.09.36.01, or its authorized agents acting on behalf of the Department.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>“Licensed mental health professional” means a:</text>
        <paragraph num="(a)">
          <text>Psychiatrist;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Licensed psychologist;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Psychiatric nurse practitioner (CRNP-PMH);</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Clinical nurse specialist in psychiatric and mental health nursing (APRN-PMH);</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Licensed certified social worker-clinical (LCSW-C);</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Licensed clinical alcohol and drug counselor (LCADC);</text>
        </paragraph>
        <paragraph num="(g)">
          <text>Licensed clinical marriage and family therapist (LCMFT);</text>
        </paragraph>
        <paragraph num="(h)">
          <text>Licensed clinical professional art therapist (LCPAT);</text>
        </paragraph>
        <paragraph num="(i)">
          <text>Licensed clinical professional counselor (LCPC); or</text>
        </paragraph>
        <paragraph num="(j)">
          <text>Properly supervised:</text>
          <paragraph num="(i)">
            <text>Licensed master social worker (LMSW);</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Licensed graduate alcohol and drug counselor (LGADC);</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Licensed graduate marriage and family therapist (LGMFT);</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>Licensed graduate professional art therapist (LGPAT);</text>
          </paragraph>
          <paragraph num="(v)">
            <text>Licensed graduate professional counselor (LGPC);</text>
          </paragraph>
          <paragraph num="(vi)">
            <text>Licensed certified social worker (LCSW); or</text>
          </paragraph>
          <paragraph num="(vii)">
            <text>Psychology associate.</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(8)">
        <text>“Medical Assistance” has the meaning stated in COMAR 10.09.24.02.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>“Medically necessary” has the meaning stated in COMAR 10.09.36.01.</text>
      </paragraph>
      <paragraph num="(10)">
        <text>“Participant” means an individual who is certified as eligible for, and is receiving, Medical Assistance benefits.</text>
      </paragraph>
      <paragraph num="(11)">
        <text>“Program” has the meaning stated in COMAR 10.09.36.01.</text>
      </paragraph>
      <paragraph num="(12)">
        <text>“Provider” means an organization or an individual practitioner furnishing the services covered under this chapter which, through appropriate agreement with the Department, has been identified as a Program provider by the issuance of a provider account number.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="License Requirements.">
    <text>To participate in the Program, a provider shall meet the license requirements stated in COMAR 10.09.36.02, 10.63.01.05, and 10.63.02.03.</text>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Provider Requirements for Participation.">
    <paragraph num="A.">
      <text>A provider shall meet all conditions for participation as set forth in COMAR 10.09.36.03.</text>
    </paragraph>
    <paragraph num="B.">
      <text>To participate in the Program, a provider of behavioral health crisis services shall:</text>
      <paragraph num="(1)">
        <text>Meet the conditions for licensure and practice as set forth in COMAR 10.63.01, 10.63.02, and 10.63.06;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Have clearly defined and written patient care policies;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Maintain, either manually or electronically, adequate documentation of each contact with a participant as part of the medical record, which, at a minimum, meets the following requirements:</text>
        <paragraph num="(a)">
          <text>Includes the date of service with service start and end times;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Includes the participant’s primary behavioral health complaint or reason for the visit;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Includes a brief description of the service provided, including progress notes;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Includes an official e-Signature, or a legible signature, along with the printed or typed name, and appropriate title of each individual providing services, including each separate member of the mobile crisis team;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Is made available to the Department or its designee as requested; and</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Complies with all federal statutes and regulations, including but not limited to the Health Insurance Portability and Accountability Act, 42 U.S.C. §1320D et seq., and implementing regulations at 45 CFR Part 2 and 45 CFR Parts 160 and 164.04.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>To participate in the Program, a mobile crisis team provider shall:</text>
      <paragraph num="(1)">
        <text>Comply with COMAR 10.63.03.20;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Be available to provide services outlined in Regulation .05 of this chapter 24 hours a day, 7 days a week;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Provide a timely response with a two-person team as described in COMAR 10.63.03.20;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Comply with staffing and supervision requirements as described in COMAR 10.63.03.20F; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Ensure all crisis team staff members receive training as required and approved by the Department.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>To participate in the Program, a behavioral health crisis stabilization center provider shall:</text>
      <paragraph num="(1)">
        <text>Comply with COMAR 10.63.03.21;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Be open and accessible to walk-ins 24 hours a day, 7 days a week;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Comply with the staffing requirements described in COMAR 10.63.03.21E;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Maintain the ability to initiate withdrawal management capabilities for all substances as well as initiate medication assisted treatment for opioid use disorder; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Equally accept individuals presenting due to an emergency petition and individuals presenting voluntarily.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Participant Eligibility.">
    <paragraph num="A.">
      <text>A participant is eligible for mobile crisis team services and behavioral health crisis stabilization center services if they are experiencing a crisis as defined in Regulation .01 of this chapter.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A participant is eligible for behavioral health crisis services if the service is appropriate to the specific provider type listed in Regulation .05 of this chapter.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Covered Services.">
    <paragraph num="A.">
      <text>The Department shall reimburse for the services in §§B—C of this regulation when these services have been documented, pursuant to the requirements in this chapter, as necessary.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Mobile crisis team services shall:</text>
      <paragraph num="(1)">
        <text>Comply with COMAR 10.63.03.20;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Consist of an in-person response by at minimum a two-person team;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Include an initial assessment by a licensed mental health professional, which may be rendered via telehealth only when the licensed mental health professional functions as a third team member;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Involve the following interventions and objectives:</text>
        <paragraph num="(a)">
          <text>Crisis intervention and stabilization of the individual’s behavioral health crisis;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Safety planning; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Referrals to community supports, including behavioral health providers, health providers, or social and other services; and</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>Include mobile crisis follow-up outreach by means of telephone, telehealth, or in-person contact with the individual served, family members, caregivers, or referred providers.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Behavioral health crisis stabilization center services shall:</text>
      <paragraph num="(1)">
        <text>Comply with COMAR 10.63.03.21;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Consist of an initial nursing assessment and physical exam by a registered nurse in collaboration with a physician or psychiatric nurse practitioner;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Include an initial evaluation by an approved physician or psychiatric nurse practitioner in accordance with COMAR 10.63.03.21F;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Include a crisis assessment completed by a licensed mental health professional; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Involve the following interventions and objectives:</text>
        <paragraph num="(a)">
          <text>Crisis intervention and stabilization of the individual’s behavioral health crisis;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Safety planning;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Pharmacological interventions, including the ability to initiate withdrawal management capabilities for all substances, and initiate medications for medication assisted treatment for opioid use disorder; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Referrals to community-based services or to higher levels of care as clinically indicated.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Limitations.">
    <paragraph num="A.">
      <text>The Program does not cover the following:</text>
      <paragraph num="(1)">
        <text>Services not delivered in compliance with Regulation .05 of this chapter;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Services not medically necessary;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Investigational or experimental drugs and procedures;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Services solely for the purpose of:</text>
        <paragraph num="(a)">
          <text>Prescribing medication;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Administering medication;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Drug or supply pick-up;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Collecting laboratory specimens;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Interpreting laboratory tests or panels; or</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Administering injections;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>Separate reimbursement to an employee of a program for services that have been provided by and reimbursed directly to a program;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Services provided to or for the primary benefit of individuals other than the participant;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Mobile crisis team services rendered by telehealth with the exception of those specified as permissible via telehealth in Regulation .05 of this chapter;</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Behavioral health crisis stabilization center services rendered by telehealth with the exception of those specified in COMAR 10.63.03.21;</text>
      </paragraph>
      <paragraph num="(9)">
        <text>Services provided to participants in a hospital inpatient setting; and</text>
      </paragraph>
      <paragraph num="(10)">
        <text>Services rendered but not appropriately documented.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Providers may not be reimbursed by the Program for:</text>
      <paragraph num="(1)">
        <text>Behavioral health crisis stabilization center services exceeding 23 hours 59 minutes;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Presumptive and definitive drug testing when billed by a behavioral health crisis stabilization center; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Transportation costs.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Payment Procedures.">
    <paragraph num="A.">
      <text>General policies governing payment procedures that are applicable to all providers are set forth in COMAR 10.09.36.04.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Billing time limitations for claims submitted under this chapter are set forth in COMAR 10.09.36.06.</text>
    </paragraph>
    <paragraph num="C.">
      <text>For dates of service June 1, 2024 through June 30, 2024, rates for the services outlined in this chapter shall be as follows:</text>
      <paragraph num="(1)">
        <text>For services delivered through a mobile crisis team:</text>
        <paragraph num="(a)">
          <text>Mobile crisis team services — $111.80 per 15-minute unit increment; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Mobile crisis follow-up outreach — $111.80 per 15-minute unit increment.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For services delivered through a behavioral health crisis stabilization center:</text>
        <paragraph num="(a)">
          <text>Behavioral health crisis stabilization services — $721.21 per diem; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Office-based evaluation and management services, according to COMAR 10.09.02.07D.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>For dates of service beginning July 1, 2024, rates for the services outlined in this chapter shall be as follows:</text>
      <paragraph num="(1)">
        <text>For services delivered through a mobile crisis team:</text>
        <paragraph num="(a)">
          <text>Mobile crisis team services — $115.15 per 15-minute unit increment; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Mobile crisis follow-up outreach — $115.15 per 15-minute unit increment.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For services delivered through a behavioral health crisis stabilization center:</text>
        <paragraph num="(a)">
          <text>Behavioral Health Crisis Stabilization Center — $742.85 per diem; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Office-based evaluation and management services, according to COMAR 10.09.02.07D.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Recovery and Reimbursement.">
    <text>Recovery and reimbursement are as set forth in COMAR 10.09.36.07.</text>
  </regulation>
  <regulation prefix="Regulation" num=".09" heading="Cause for Suspension or Removal and Imposition of Sanctions.">
    <text>Cause for suspension or removal and imposition of sanctions are as set forth in COMAR 10.09.36.08.</text>
  </regulation>
  <regulation prefix="Regulation" num=".10" heading="Appeal Procedures for Providers.">
    <text>Appeal procedures for providers are as set forth in COMAR 10.09.36.09.</text>
  </regulation>
  <regulation prefix="Regulation" num=".11" heading="Appeal Rights — Denial of Services.">
    <text>Appeal procedures for applicants and participants are as set forth in COMAR 10.01.04.</text>
  </regulation>
  <regulation prefix="Regulation" num=".12" heading="Interpretive Regulation.">
    <text>State regulations are interpreted as set forth in COMAR 10.09.36.10.</text>
  </regulation>
  <annotations>
    <annotation type="Authority">Health-General Article, §§2-104(b), 2-105(b), 15-103, and 15-105, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: May 27, 2024 (51:10 Md. R. 525)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .07C amended effective July 7, 2025 (52:13 Md. R. 655)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .07D adopted effective July 7, 2025 (52:13 Md. R. 655)</annotation>
  </annotations>
</chapter>