To be eligible as a health home, a provider shall: Meet the conditions for provider participation in the Medical Assistance Program, as set forth in COMAR 10.09.36.03; Meet the approval requirements set forth in Regulation .02 of this chapter; Be accredited by, or demonstrate evidence of having started the accreditation process from, an approved accrediting body as a health home; For PRP and MTS health homes serving minors, demonstrate a minimum of 3 years of experience serving minors, which may be achieved as an independent practice or as a member of a broader agency, with exceptions designated by the Department; At the time of enrollment as a health home, be registered or be able to provide documentation of starting the process of registration with CRISP in order to receive hospital encounter alerts; At the time of enrollment as a health home, be registered or be able to provide documentation of starting the process of registration with one of the following organizations in order to receive access to real-time pharmacy data for participants: CRISP; or The State’s ASO; At the time of enrollment as a health home, have an internal protocol for reviewing and responding to hospital encounter alerts and pharmacy use data; Directly provide, or subcontract for the provision of, health home services to all participants; Maintain an electronic database with the ability to, at minimum: Maintain an up-to-date list of all health home participants and their contact information; and Record and review clinical appointments; Maintain a file for each participant that includes: A form signed by the participant consenting to participate in the health home, including the program’s data-sharing elements; An initial assessment of the participant’s health and social services needs, as described in Regulation .06B(1)(a) of this chapter; and A care plan, updated every 6 months, which may be combined with the existing MTS, PRP, or OTP care plan, and includes, at a minimum: The participant’s health home goals; Time frames for meeting the health home goals; Proposed interventions for meeting the health home goals; Relevant community networks and supports; Optimal clinical outcomes for the participant; and Signatures of: The participant or the participant’s parent or guardian; and The nurse care manager to whom the participant has been assigned in the health home; Safeguard the confidentiality of the participants’ records in accordance with State and federal laws and regulations; Provide on-call and crisis intervention services by telephone 24 hours a day, 7 days a week to participants and, as appropriate, their caregivers, or if the participant is a minor, the minor’s parent or guardian; Be responsible for meeting all health home service requirements, including services performed by a business or individual subcontracted to provide such services; Convene health home staff meetings every 6 months, at minimum, to plan and implement goals and objectives of functioning as a health home; Collaborate with MCOs and the ASO to improve participant outcomes; and Agree to participate in federal and State-required evaluation activities, including: Using the ASO system to: Submit encounters documenting participants’ services at least monthly; Generate monthly reports documenting: Health home service delivery; and Participants’ health and social outcomes; and Update participant diagnoses and outcomes every 6 months; and Completing and submitting to the Department a program assessment every 6 months to demonstrate that: All staffing and other regulatory requirements are being met; and A quality improvement plan is being implemented.