A provider shall accept payment at the Medical Assistance rate as payment in full. A provider shall submit: Requests for payment on the form designated by the CMS Program; and Completed reports and attachments as requested by the CMS Program. A provider may not bill the CMS Program for: Completion of forms and reports; Broken or missed appointments; Professional services rendered by mail or telephone; and Services which are provided at no charge to the general public. The CMS Program shall: Make no direct payment to the family; Pay any claim for services provided on different dates and submitted on a single form, and only if it is received by the CMS Program within 12 months of the earliest date of service; and Pay a claim which is rejected for payment due to improper completion or incomplete information, only if it is properly completed, resubmitted, and received by the CMS Program within the original 12-month period or within 60 calendar days of rejection, whichever is later. The CMS Program reserves the right to return to the provider, before payment, all: Invoices not properly signed, completed, and accompanied by properly completed forms as required by the Department, to include any necessary preauthorization forms; and Claims not properly completed. If payment is denied by the CMS Program due to late billing, the provider may not seek payment from the child’s family.