The adult day care center shall provide care for participants in a manner and in an environment that maintains or enhances each participant’s dignity and respect. The center shall inform the participant, in a language that the participant understands, of his or her rights and all rules and regulations governing participant conduct and responsibilities while attending the program. A participant of a center has the right to: Be treated with consideration, respect, and full recognition of the participant's human dignity and individuality; Receive treatment, care, and services that are adequate, appropriate, and in compliance with relevant State, local, and federal laws and regulations; Privacy; Be free from mental, verbal, sexual, and physical abuse and neglect, involuntary seclusion, and exploitation; Be free from physical and chemical restraints except as permitted in Regulation .23 of this chapter; Confidentiality; Make suggestions, complaints, or present grievances on behalf of the participants or others, to the center director, government agencies, or other individuals without threat or fear of retaliation; Receive a prompt response, through an established complaint or grievance procedure, to any complaints, suggestions, or grievances the participant may have; Have access to the procedures for making complaints to the: Local department of social services; and Office of Health Care Quality of the Department; Participate in care planning and medical treatment; and Refuse treatment after the possible consequences of refusing treatment is fully explained.