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<chapter num="09" heading="Patients' Rights to Visitors" title_num="10" subtitle_num="21">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <text>These regulations govern the rights of patients in all facilities as defined in Health-General Article, §§10-101(e) and 10-703, Annotated Code of Maryland. Pursuant to Health-General Article, §10-703, Annotated Code of Maryland, and for the safety and well-being of patients, their visitors and staff members, all of these facilities shall provide public notice to patients, family members, and friends of the hours allowed for visiting on facility grounds and the conditions under which visiting is permitted.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>The following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Administration” means the Mental Hygiene Administration.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Attorney” means a person licensed to practice law or the attorney's agent.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Clergy” means an official of a recognized church, religious society, or congregation of any sect, order, or denomination.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Disorderly manner” means conduct as defined by Criminal Law Article, §10-202, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Drugs” means any medically unauthorized substance as defined by Criminal Law Article, §5-101(f), Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Facility” means any public or private hospital, clinic, or other institution that provides or purports to provide treatment or other services for a mental disorder, except an acute care general hospital that does not have a separately identified inpatient psychiatric service.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>“Patient” means any individual receiving care and treatment in a facility.</text>
      </paragraph>
      <paragraph num="(8)">
        <text>“Physician” means an individual who is authorized to practice medicine under Health Occupations Article, Title 14, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>“Professional staff” means any clinical staff who is either licensed or certified in a health care field or clinical staff in charge of a residential area.</text>
      </paragraph>
      <paragraph num="(10)">
        <text>“Visitor” means a person who is coming to see a patient and is not acting as an agent of the facility or the Maryland Department of Health.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Facility Visitation and Visiting Hours.">
    <paragraph num="A.">
      <text>All facilities shall provide a conspicuously posted notice to patients, family members, and friends of the hours allowed for visiting on facility grounds and the conditions under which visiting is permitted.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Visitation procedures and visiting hours shall be reasonable and each facility shall allow for visiting hours for at least 1 hour per day for each day of the week.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Each facility administrator shall be responsible for ensuring that these regulations are available for review and shall post notice of the facility's visiting hours in a prominent location.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Visiting hours do not apply to the patient's clergy or attorney who may visit the patient at any reasonable hour.</text>
    </paragraph>
    <paragraph num="E.">
      <text>Visiting hours do not apply during those times a person visits the patient at the request of the treatment team.</text>
    </paragraph>
    <paragraph num="F.">
      <text>Patients who wish to visit with children under the age of 12 may request a suitable location from the staff for the visit.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Visitation Areas.">
    <paragraph num="A.">
      <text>Specific areas shall be designated as visitor areas and may be subject to supervision by facility staff.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Patients shall have the right to converse in private subject to the restrictions of Health-General Article, §10-703(c), Annotated Code of Maryland.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Visitors may not be allowed on the patient units without staff permission or supervision, or both.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Visiting may not be allowed in seclusion rooms.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Procedures Pertaining to Visitors.">
    <paragraph num="A.">
      <text>Staff may not provide child care services for visitors.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Visitors who leave children unattended and without adequate supervision shall be asked to correct the situation or shall be expected to terminate the visit immediately.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Visitor Behavior.">
    <paragraph num="A.">
      <text>Specific visitor behaviors that are prohibited include, but are not limited to:</text>
      <paragraph num="(1)">
        <text>Verbal or physical abuse or both of staff or patients;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Drinking of alcoholic beverages;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Use of drugs;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Distribution of alcoholic beverages or drugs;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Intoxication when on the premises;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Disregard for patient or staff safety;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Assaultive behavior; or</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Acting in a disorderly manner.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>The staff may ask visitors to remove from the facility any items or to submit the items to search. Specific notice to this effect shall be posted conspicuously at all times.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Procedures for Removal of Visitors.">
    <paragraph num="A.">
      <text>Professional staff shall request any visitor who jeopardizes the care or treatment of patients or the safety of patients, staff, or other visitors to leave the facility immediately and explain at the time of the request the reason or reasons for making the request.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Whenever a visitor refuses to leave, the visitor shall be informed that the facility police or law enforcement agencies shall be called immediately to escort the visitor off facility premises.</text>
    </paragraph>
    <paragraph num="C.">
      <text>If the visitor continues to resist, formal arrest procedures may be initiated.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Specific notice to this effect shall be posted conspicuously at all times.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Documentation.">
    <paragraph num="A.">
      <text>Incidents.</text>
      <paragraph num="(1)">
        <text>Any visitor behavior that leads to removal of the visitor from the premises shall be documented.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Any incident that requires police intervention shall be reported and documented in accordance with facility procedures.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Whenever a visitor is removed from the facility as a result of their disorderly manner, the treatment team shall review the incident and determine what restrictions, if any, shall be placed on the individual's future visiting privileges.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>If restrictions are placed on an individual's future visiting privileges, the restrictions shall be subject to the requirements identified in Regulation .08B of this chapter.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Patient Restriction.</text>
      <paragraph num="(1)">
        <text>Visitation shall be restricted only for a medically justified reason, and may not be used as a means of punishment.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The physician's order restricting patient visitation rights shall:</text>
        <paragraph num="(a)">
          <text>Be written as an order in the patient's permanent record;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Be subject to ongoing review;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Automatically expire after 30 calendar days; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Be rewritten, if necessary, subject to the provisions of this subsection.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>The rationale for the restriction shall be noted in the patient's permanent record and signed by the physician.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Restrictions shall be documented in the patient's individualized treatment plan as defined in COMAR 10.21.03.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>A member of the treatment team shall inform the patient in a timely fashion of the restriction, its rationale, and the length of time the restriction is in effect.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>With the consent of the patient, visitors shall be informed by the facility's Clinical Director, or the Clinical Director's designee, that a patient's visits are restricted and the length of time that the restriction is in effect.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Upon request and with the consent of the patient, a visitor shall receive written notification of the restriction or restrictions.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".09" heading="Patient's Refusal to Receive Visitors.">
    <paragraph num="A.">
      <text>Whenever a patient refuses visitors, the refusal shall be noted in the patient's records and may be reviewed by the treatment team.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The patient's refusal shall be honored.</text>
    </paragraph>
    <paragraph num="C.">
      <text>With the consent of the patient, visitors shall be informed in a timely manner of the patient's refusal.</text>
    </paragraph>
    <paragraph num="D.">
      <text>When a patient refuses to receive a visitor and refuses to permit the facility to inform the visitor of the patient's refusal, the facility's communications with the visitor shall be consistent with these wishes.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".10" heading="Procedures Pertaining to Complaints.">
    <text>Complaints about the individual application of this chapter may be addressed through any patient grievance mechanism.</text>
  </regulation>
  <annotations>
    <annotation type="Authority">Health-General Article, §§10-101(e) and 10-703, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: January 8, 1990 (16:26 Md. R. 2793)</annotation>
  </annotations>
</chapter>