Regulation .07 Grievance Procedure Stage 2: Unit Director's Response.
Regulation .07 Grievance Procedure Stage 2: Unit Director's Response.LinkCopy Citation
A.
The unit director shall:
(1)
Review the rights advisor's report;
(2)
Discuss the matter with any individual involved; and
(3)
Within 5 working days of receipt of the report, decide whether to:
(a)
Accept the rights advisor's report, completely or in part with respect to the facts as found; or
(b)
Modify or reject the recommendations made by the rights advisor.
B.
The unit director shall write and forward a decision to the rights advisor, who shall forward copies to the grievant, the CEO and, if involved, the grievant's LAP.
C.
If the unit director concludes that a grievance has been substantiated and requires remedial action, the unit director immediately shall:
(1)
Notify the CEO and, if indicated, the clinical director; and
(2)
Provide a remedy, which may include, but is not limited to:
(a)
Directing a change in practice; or
(b)
Seeking approval for changes in policy.
D.
If the grievant is:
(1)
Satisfied with the action taken by the unit director, the grievance ends at this stage; or
(2)
Dissatisfied with the action taken by the unit director and wishes to pursue the grievance, the rights advisor shall:
(a)
If the grievant requests the review, request a review by the residents' rights committee, notifying the CEO of the request for the review; and
(b)
Subsequently request a review by the CEO.