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<regulation prefix="Regulation" num=".08" citation="COMAR 10.21.14.08" title_num="10" subtitle_num="21" chapter_num="14" heading="Grievance Procedure Stage 3: CEO's Review with an Optional Review by the Residents' Rights Committee.">
  <paragraph num="A.">
    <text>If the grievant requests a review by the residents' rights committee before the CEO's review, the residents' rights committee shall:</text>
    <paragraph num="(1)">
      <text>Meet within 15 working days of receipt of the grievance;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Review the information obtained by the rights advisor;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Review information presented by the grievant;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Review the decision of the unit director;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>If involved, review information presented by the LAP;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Review all relevant data pertaining to the grievance; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Forward written recommendations to the CEO.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>A review by the residents' rights committee:</text>
    <paragraph num="(1)">
      <text>May include further investigation into the circumstances of the grievance;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>May not be limited to consideration of the record of the grievance from prior proceedings; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>At the request of the grievant, may be waived.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>The rights advisor:</text>
    <paragraph num="(1)">
      <text>Shall notify all interested persons, including involved staff, the grievant, and, if involved, the grievant's LAP of the time and location of the residents' rights committee meetings;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Shall present information obtained at prior proceedings;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Shall inform the grievant and, if involved, the grievant's LAP of all recommendations made by the residents' rights committee; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>May not be present during the residents' rights committee deliberations.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>All interested persons including involved staff, the grievant, and, if involved, the grievant's LAP:</text>
    <paragraph num="(1)">
      <text>Shall be invited to attend the residents' rights committee meeting to present information relating to the grievance; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>May not be present during residents' rights committee deliberations.</text>
    </paragraph>
  </paragraph>
  <paragraph num="E.">
    <text>Upon receipt of the residents' rights committee's recommendations, the CEO or the CEO's designee shall:</text>
    <paragraph num="(1)">
      <text>Determine what action, if any, is to be taken; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Notify the residents' rights committee in writing of any action taken.</text>
    </paragraph>
  </paragraph>
  <paragraph num="F.">
    <text>Completion of time periods specified within stage 3 are dependent upon the following:</text>
    <paragraph num="(1)">
      <text>If the LAP is involved, the CEO or the CEO's designee:</text>
      <paragraph num="(a)">
        <text>Shall respond within 15 working days to the residents' rights committee's recommendations; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>May request an oral presentation from the LAP, if the LAP submits a written summary of the presentation before the meeting;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>If the LAP is not involved, the CEO or the CEO's designee shall respond within 5 working days to the residents' rights committee's recommendations.</text>
    </paragraph>
  </paragraph>
  <paragraph num="G.">
    <text>The CEO or the CEO's designee shall write and forward a decision to the rights advisor.</text>
  </paragraph>
  <paragraph num="H.">
    <text>The rights advisor shall forward copies of the decision of the CEO or the CEO's designee to:</text>
    <paragraph num="(1)">
      <text>The grievant;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>If involved, the grievant's LAP;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The Director of the RGS;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>If involved, the residents' rights committee; and</text>
    </paragraph>
    <paragraph num="(5)">
      <text>The unit director.</text>
    </paragraph>
  </paragraph>
  <paragraph num="I.">
    <text>If the CEO or the CEO's designee substantiates the grievance, the CEO or the CEO's designee shall identify in the decision:</text>
    <paragraph num="(1)">
      <text>The corrective action to provide a complete remedy to the grievant for the violation; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Time frames, consistent with this chapter, for implementing the corrective action.</text>
    </paragraph>
  </paragraph>
  <paragraph num="J.">
    <text>If the grievant is:</text>
    <paragraph num="(1)">
      <text>Satisfied with the action taken by the CEO or the CEO's designee, the grievance ends at this stage; or</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Dissatisfied with the decision of the CEO or the CEO's designee, the rights advisor shall inform the grievant of the appeal process to the Central Review Committee.</text>
    </paragraph>
  </paragraph>
  <paragraph num="K.">
    <text>If requested by the grievant, the rights advisor shall file an appeal to the Central Review Committee within 5 working days after receipt of the decision by the CEO or the CEO's designee.</text>
  </paragraph>
</regulation>