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<chapter num="30" heading="Telemental Health Services" title_num="10" subtitle_num="21">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <paragraph num="A.">
      <text>This chapter applies to public mental health system (PMHS) outpatient mental health centers (OMHC) or individual psychiatrists to provide psychiatric consultation, evaluation, and ongoing treatment, via interactive video telemental health (TMH) technologies to eligible individuals:</text>
      <paragraph num="(1)">
        <text>Located in designated rural geographic areas of Maryland; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>For whom personal psychiatric services are not available.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>The purpose of providing psychiatric care via TMH technology is to:</text>
      <paragraph num="(1)">
        <text>Improve access to outpatient psychiatric care, thus reducing the individual's admission to emergency rooms, inpatient facilities, or detention centers;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Improve access to outpatient and inpatient psychiatric subspeciality consultation, thus improving diagnostic clarification, treatment recommendations, and planning for the individual; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Improve capacity and choice for outpatient ongoing psychiatric treatment, thus reducing the need to travel outside the community when local resources are limited.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, terms have the meanings stated in COMAR 10.21.17 and this regulation.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Critical access hospital” means a hospital that is certified to receive cost-based reimbursement from Medicare.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Designated rural geographic areas” means the rural geographical areas in Maryland identified by the Department that typically have mental health needs that have limited local mental health resource capacity or specialty psychiatric care.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Distant site” means the site at which the psychiatrist is located at the time the mental health service is provided via a telecommunications system.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Emergency department services” means initial hospital services provided to individuals with a broad spectrum of illnesses and injuries, some of which may be life-threatening and requiring immediate attention.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Federally qualified health center” has the meaning stated in Health-General Article, §24-1301, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Individual practitioner” means a psychiatrist who is licensed to practice psychiatry in Maryland, and either:</text>
        <paragraph num="(a)">
          <text>Is certified in psychiatry by the American Board of Psychiatry and Neurology; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Has completed the minimum educational and training requirements to be qualified to take the Board of Psychiatry and Neurology examination for certification in Neurology.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(7)">
        <text>“Not available” means that the PMHS administrative services organization certifies that the individual cannot access psychiatric services.</text>
      </paragraph>
      <paragraph num="(8)">
        <text>“Originating site” means a site that has been approved by the Department to provide TMH services, at which an eligible individual is located at the time the service is delivered via a telecommunications system.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>“Originating site fee” means the amount the Department reimburses an approved TMH originating site.</text>
      </paragraph>
      <paragraph num="(10)">
        <text>“Professional fee” means the amount the Department reimburses an approved TMH distant facility or licensed individual mental health professional:</text>
        <paragraph num="(a)">
          <text>For a clinical care opinion, treatment, or both;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>To purchase, install, and maintain video conferencing equipment;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>To pay for line or per minute usage charges, or both; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>For any additional programmatic, administrative, clinical, or contingency support at the distant site.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(11)">
        <text>Public Mental Health System (PMHS).</text>
        <paragraph num="(a)">
          <text>“Public mental health system” means the system for the delivery of mental health treatment and supports to individuals who meet medical necessity criteria and financial eligibility as established by the Administration.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>“Public mental health system” includes the specialty mental health system described in COMAR 10.09.70.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(12)">
        <text>“Rural health clinic” means a facility that meets the definition of a rural health clinic as contained in 42 CFR §491.2(f), as amended.</text>
      </paragraph>
      <paragraph num="(13)">
        <text>“Security” means the protection of information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction.</text>
      </paragraph>
      <paragraph num="(14)">
        <text>“Telemental Health (TMH)” means the delivery of mental health care at a distance through the use of technology-assisted communication.</text>
      </paragraph>
      <paragraph num="(15)">
        <text>“Telepresenter” means the individual at the originating site who introduces the patient to the distant site provider for examination, and to whom the distant site provider may delegate tasks and activities, and who is:</text>
        <paragraph num="(a)">
          <text>A licensed independent practitioner; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Licensed or certified to perform health care services by licensing, training, or experience for the performance of the task or activity as long as the task or activity does not require the exercise of independent medical judgment for its performance.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(16)">
        <text>“Telepresenter fee” means the amount the Department reimburses a licensed, independent provider to present an individual to the TMH provider, due to medical necessity, to successfully complete the examination.</text>
      </paragraph>
      <paragraph num="(17)">
        <text>“Virtual private network connection” means a method of connecting to a private network via a public network.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Approval.">
    <text>The Department shall grant approval to a TMH provider to be eligible to receive State or federal funds for providing interactive TMH services if the TMH provider meets the requirements of this chapter and:</text>
    <paragraph num="A.">
      <text>For outpatient mental health centers, COMAR 10.21.20; or</text>
    </paragraph>
    <paragraph num="B.">
      <text>If the TMH provider is an individual psychiatrist, COMAR 10.09.36.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Service Model.">
    <paragraph num="A.">
      <text>TMH provides the opportunity for community-based medical and mental health providers to access general or subspecialty psychiatric care providers from other areas of the State.</text>
    </paragraph>
    <paragraph num="B.">
      <text>TMH providers may be private practice, part of a hospital, academic, health, or mental health care system.</text>
    </paragraph>
    <paragraph num="C.">
      <text>PMHS approved community-based providers or individual practitioners may engage in agreements with TMH providers for services.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Fee-for-service reimbursement shall be at an enhanced rate, as stipulated by the Department, provided all applicable provisions of this chapter are met and funds are available.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Eligibility.">
    <paragraph num="A.">
      <text>Individual Eligibility. An individual is eligible to receive TMH services if the individual:</text>
      <paragraph num="(1)">
        <text>Is Medicaid eligible;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Meets the eligibility and medical necessity criteria for participation in the Public Mental Health System;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Resides in one of the designated rural geographic areas or whose situation makes person-to-person psychiatric services unavailable; and</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Voluntarily consents to TMH services, which shall be documented in the individual's medical record.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Individual Provider Eligibility. A provider of TMH services shall be a psychiatrist who:</text>
      <paragraph num="(1)">
        <text>Has an active:</text>
        <paragraph num="(a)">
          <text>License to practice psychiatry in Maryland; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Medicaid provider number;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Complies with professional practice standards; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Completes a registration to provide TMH health services.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Originating Site Facility Eligibility. The following Maryland sites may be approved as an originating site for THM health service delivery:</text>
      <paragraph num="(1)">
        <text>County government offices appropriate for private clinical evaluation services;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Critical Access Hospital;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Federally Qualified Health Center;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Hospital;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Outpatient mental health center;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Physician's office;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Rural Health Clinic;</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Elementary, middle, high, or technical school with a supported nursing, counseling or medical office; or</text>
      </paragraph>
      <paragraph num="(9)">
        <text>College or university student health or counseling office.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>Distant Site Location Eligibility. An approved distant TMH location shall be within the State.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Technical Requirements.">
    <text>A provider of TMH health services shall have video technology components as follows:</text>
    <paragraph num="A.">
      <text>A minimum bandwidth of 384 KBPS (H.263), 256 KBPS (H.264), or technical equivalent;</text>
    </paragraph>
    <paragraph num="B.">
      <text>A monitor with a:</text>
      <paragraph num="(1)">
        <text>Minimum net display of 16" diagonally; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Non-anamorphic video picture display;</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A minimum video resolution of 1 Common Intermediate Format (CIF), or 1 Source Input Format (SIF);</text>
    </paragraph>
    <paragraph num="D.">
      <text>Internet protocol sessions that are encrypted unless they are conducted entirely on a protected network, or using a virtual private network connection; and</text>
    </paragraph>
    <paragraph num="E.">
      <text>A camera at the originating site, that has pan, tilt, and zoom capabilities that can be remotely controlled from the distant site.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Confidentiality.">
    <text>All originating and distant TMH sites shall comply with the rules and regulations concerning the privacy and security of protected health information under:</text>
    <paragraph num="A.">
      <text>Health-General Article, Title 4, Subtitle 3, Annotated Code of Maryland; and</text>
    </paragraph>
    <paragraph num="B.">
      <text>The Health Insurance Portability and Accountability Act of 1996 (HIPAA), 42 U.S.C. §§1320D et seq., as amended, and the implementing regulations at 45 CFR Parts 160 and 164, as amended.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Medical Records.">
    <paragraph num="A.">
      <text>Originating Site. The originating site shall:</text>
      <paragraph num="(1)">
        <text>Be responsible for maintaining a complete medical record as if the individual were seen face-to-face at the originating site;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Meet the facility and community standard for medical record completion and retention, including applicable record reviews; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Be responsible for any proper release of information contained in an individual's medical record.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Distant Site.</text>
      <paragraph num="(1)">
        <text>The distant site shall maintain copies of all documentation completed by the distant site TMH provider unless the distant site TMH provider enters the information directly into the originating site's electronic medical record system.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The distant site, as part of its quality improvement system, shall have a process to review TMH care.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>As part of quality monitoring, when the originating site's electronic medical records are reviewed at the distant site, the:</text>
        <paragraph num="(a)">
          <text>Review may include the TMH provider's documentation online, if authorized; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Distant site may request sections of the individual's electronic medical record from the originating site for the distant site peer review.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>TMH records shall be retained according to the provisions of Health-General Article, §4-403, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".09" heading="Covered Services.">
    <paragraph num="A.">
      <text>TMH services shall be authorized by the Administration's administrative service organization.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The Department shall reimburse an approved TMH provider for rendering the following psychiatric services to an eligible child, adolescent, or adult via a telecommunications system:</text>
      <paragraph num="(1)">
        <text>Diagnostic interview;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Individual therapy, with or without medication evaluation and management;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Family therapy, with or without the identified patient;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Group therapy for each individual, up to a maximum of 8 individuals;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Outpatient evaluation and management for a new or established patient;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Outpatient office consultation for a new or established patient;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Initial inpatient consultation for a new or established patient; and</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Emergency department services.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".10" heading="Reimbursement.">
    <paragraph num="A.">
      <text>There are three categories of fees that the Department shall reimburse an approved TMH provider, as applicable:</text>
      <paragraph num="(1)">
        <text>Originating site fee;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Professional fee; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Telepresenter fee.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Originating Site Fee.</text>
      <paragraph num="(1)">
        <text>The originating site facility fee is set forth by the Center for Medicare and Medicaid Services, published annually and included in the Medicare Physician Fee Schedule Final Rule, issued by November 1, prior to the start of the calendar year for which it is effective.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Originating sites only may file for reimbursement and shall use the appropriate code modifier.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Fees paid to the originating site may be used to:</text>
        <paragraph num="(a)">
          <text>Purchase, install, and maintain video conferencing equipment;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Pay for line or per minute usage charges, or both; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Any additional programmatic, administrative, clinical or contingency support at the originating site.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Professional Fee. Professional Fee for individual providers or OMHC providing TMH is set forth in COMAR 10.21.25.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Telepresenter Fee. Telepresenter Fees for assisting in TMH are set forth in 10.21.25 and subject to the following requirements prior to billing:</text>
      <paragraph num="(1)">
        <text>A telepresenter fee is applicable only when, due to medical necessity, a licensed independent practitioner is required to present the individual to the distant provider to successfully complete the examination;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Fees for telepresenters that are not licensed independent practitioners, and fees for telepresenters that are licensed independent practitioners, but their presence is not medically necessary, are included as part of the originating site facility fee; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>The distant provider shall clearly document in the individual's medical record the rationale requiring the involvement of the licensed independent practitioner, as medically necessary, at any particular session.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health-General Article, §10-901, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: September 6, 2010 (37:18 Md. R. 1214)</annotation>
  </annotations>
</chapter>