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<chapter num="01" heading="Telehealth" title_num="10" subtitle_num="28">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <paragraph num="A.">
      <text>This chapter governs the practice of optometry using telehealth as an adjunct to, or replacement for, in-person patient visits.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Nothing in this chapter restricts or limits reimbursement requirements pursuant to Health-General Article and Insurance Article, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Asynchronous” means not occurring in real time.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“In-person” means within the physical presence of the patient.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Interpretive services” means reading and analyzing images, tracings, or specimens through telehealth or giving interpretations based on visual, auditory, thermal, or ultrasonic patterns or other patterns as may evolve with technology.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Synchronous” means occurring in real time.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Telehealth” has the meaning stated in Health Occupations Article, §1-1001, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Telehealth practitioner” means a Maryland licensed optometrist performing telehealth services within the scope of practice.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Licensure.">
    <text>Subject to the provisions of Health Occupations Article, §11-301, Annotated Code of Maryland, a telehealth practitioner shall be licensed in Maryland when providing telehealth services to a patient located in the State.</text>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Standards of Practice for Telehealth.">
    <paragraph num="A.">
      <text>Before performing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(1)">
        <text>Verify the identification of the patient receiving telehealth services through the use of:</text>
        <paragraph num="(a)">
          <text>A government-issued photograph identification;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Documentation of the patient’s:</text>
          <paragraph num="(i)">
            <text>Date of birth; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Home address;</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For an initial patient-telehealth practitioner encounter, disclose the telehealth practitioner’s</text>
        <paragraph num="(a)">
          <text>Name;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Contact information;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Maryland license number; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Medical specialty, if applicable;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>Except for interpretive services, obtain oral or written consent from a patient or patient’s parent or guardian if State law requires the consent of a parent or guardian, including informing patients of the risks, benefits, and side effects of prescribed treatments;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Securely collect and transmit a patient’s medical information, clinical data, clinical images, laboratory results, and self-reported medical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Notify patients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Ensure that the telehealth practitioner provides a secure and private communication modality that complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Establish safety protocols to be used in the case of an emergency.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Obtain or confirm an alternative method of contacting the patient in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Confirm whether the patient is in Maryland and identify the practice setting in which the patient is located; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identify all individuals present at each location and confirm they are allowed to hear personal health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person health care settings.</text>
    </paragraph>
    <paragraph num="D.">
      <text>The requirements set forth under §§A and B of this regulation may be delegated.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Patient Evaluation.">
    <paragraph num="A.">
      <text>Subject to the provisions of Health Occupations Article, §11-208, Annotated Code of Maryland, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Perform a synchronous or asynchronous clinical patient evaluation that is appropriate for the patient and the condition with which the patient presents before providing treatment or issuing a prescription through telehealth; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If clinically appropriate for the patient, provide or refer a patient to:</text>
        <paragraph num="(a)">
          <text>In-person health care services; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Another type of telehealth service.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>A telehealth practitioner may not treat a patient or issue a prescription based solely on a static online questionnaire.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Telehealth Practitioner Discipline.">
    <paragraph num="A.">
      <text>The Board shall use the same standards of evaluating and investigating a complaint about and in disciplining a licensee who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The failure of a telehealth practitioner to comply with Regulations .04 and .05 of this chapter shall constitute unprofessional conduct and may be subject to disciplinary action by the Board.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health Occupations Article, §§1-1001—1-1006, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: September 18, 2023 (50:18 Md. R. 794)</annotation>
  </annotations>
</chapter>