# COMAR Title 10 — Maryland Department of Health

## Subtitle 29 — Board of Morticians and Funeral Directors

### Chapter 11 — Complaint Procedures

#### Regulation .03 Filing of Complaint.

*COMAR 10.29.11.03*

A. A complaint may come to the Board by any means from the public or a Board member.

B. A complaint received by the Board shall be recorded on a complaint log.

C. When the complaint to the Board against a licensee is filed, the complaint will be completed on a form devised by the Board and according to the instructions provided.

D. In an emergency situation the Board may act upon a complaint received by telephone if that complaint is followed up in writing.

E. The Board may also act upon a complaint signed by a Board member if the complaint is recorded on the log and the Board member refrains from further participation in the discussion or vote in the matter.