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<chapter num="05" heading="Telehealth" title_num="10" subtitle_num="32">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <text>This chapter governs the practice of medicine using telehealth as an adjunct to, or replacement for, in-person patient visits.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Asynchronous” means not occurring in real time.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“In-person” means within the physical presence of the patient.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Interpretive services” means reading and analyzing images, tracings, or specimens through telehealth or giving interpretations based on visual, auditory, thermal, or ultrasonic patterns or other patterns as may evolve with technology.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Synchronous” means occurring in real time.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Telehealth.</text>
        <paragraph num="(a)">
          <text>“Telehealth” means a mode of delivering health care services through the use of telecommunications technologies by a health care practitioner to a patient at a different physical location than the telehealth practitioner.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>“Telehealth” includes synchronous and asynchronous interactions.</text>
        </paragraph>
        <paragraph num="(c)">
          <text>“Telehealth” does not include the provision of health care services solely through:</text>
          <paragraph num="(i)">
            <text>Audio–only calls;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>E–mail messages; or</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Facsimile transmissions.</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(6)">
        <text>“Telehealth practitioner” means a Maryland licensed physician or licensed allied health practitioner performing telehealth services within their respective scope of practice.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Licensure.">
    <paragraph num="A.">
      <text>Except as specified in Health Occupations Article, §14-302, Annotated Code of Maryland, a telehealth practitioner shall be licensed when providing telehealth services to a patient located in the State.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Telehealth practitioners licensed in the State are subject to the jurisdiction of the State and shall abide by the telehealth requirements of this chapter if either the practitioner or patient is physically located in this State.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Specific Telehealth Requirements.">
    <paragraph num="A.">
      <text>Before performing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(1)">
        <text>Verify the identification of the patient receiving telehealth services within a reasonable degree of certainty through use of:</text>
        <paragraph num="(a)">
          <text>Government issued photograph identification;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Documentation of the patient’s:</text>
          <paragraph num="(i)">
            <text>Date of birth; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Home address;</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For an initial patient encounter, disclose the telehealth practitioner’s name, contact information, license type, and medical specialty, if any;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Except for interpretive services, obtain oral or written consent from a patient or the patient’s parent or guardian if State law requires the consent of a parent or guardian including informing patients of the risks, benefits, and side effects of prescribed treatments;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Securely collect and transmit a patient’s medical information, clinical data, clinical images, laboratory results, and self–reported medical history, as necessary and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Notify patients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Ensure that the telehealth practitioner provides a secure and private telehealth connection that complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Establish safety protocols to be used in the case of an emergency.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Obtain or confirm an alternative method of contacting the patient in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Confirm whether the patient is in Maryland and identify the practice setting in which the patient is located; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identify all individuals present at each location and confirm they are allowed to hear personal health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>The requirements set forth under §§A and B of this regulation may be delegated.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Patient Evaluation.">
    <paragraph num="A.">
      <text>A telehealth practitioner shall perform a synchronous or asynchronous clinical patient evaluation that is appropriate for the patient and the condition with which the patient presents before providing treatment or issuing a prescription through telehealth.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A telehealth practitioner shall, if clinically appropriate for the patient, provide or refer a patient to in-person health care services or another type of telehealth service.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Standard Related to Telehealth.">
    <paragraph num="A.">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable in in-person health care settings.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A telehealth practitioner may not treat a patient or prescribe medication based solely on a static online questionnaire.</text>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner may not prescribe an opiate described in the list of Schedule II substances under Criminal Law Article, §5-403, Annotated Code of Maryland for the treatment of pain through telehealth unless:</text>
      <paragraph num="(1)">
        <text>The patient is in a health care facility as defined in Health-General Article, §19-114(d)(1), Annotated Code of Maryland;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The Governor has declared a state of emergency due to a catastrophic health emergency; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>There is an established bona fide practitioner-patient relationship in which the telehealth practitioner has ongoing responsibility for the assessment, care, and treatment of the patient and the telehealth practitioner, or another health care practitioner in the same group practice, as defined in Health Occupations Article, §1-301, Annotated Code of Maryland, previously conducted an in-person assessment of the patient.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A telehealth practitioner shall comply with all State and federal laws and regulations related to dispensing including the prohibition on mail order dispensing.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Telehealth Practitioner Discipline.">
    <paragraph num="A.">
      <text>The Board shall use the same standards in evaluating and investigating a complaint about and in disciplining a licensee who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The failure of a telehealth practitioner to comply with Regulation .04, .05, or .06 of this chapter shall constitute unprofessional conduct.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health Occupations Article, §§1-213, 1-606, 1-1003, 1-1006, 14-205, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: December 28, 2009 (36:26 Md. R. 1995)</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.07, Telemedicine, repealed and new Regulations .01—.07, Telehealth, adopted effective August 12, 2019 (46:16 Md. R. 688)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .02B amended effective September 15, 2025 (52:18 Md. R. 923)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .03 amended effective September 15, 2025 (52:18 Md. R. 923)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04 amended effective September 15, 2025 (52:18 Md. R. 923)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .05 amended effective September 15, 2025 (52:18 Md. R. 923)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06 B, C amended effective September 15, 2025 (52:18 Md. R. 923)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06C amended effective January 19, 2026 (53:1 Md. R. 21)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06D adopted effective September 15, 2025 (52:18 Md. R. 923)</annotation>
  </annotations>
</chapter>