The Board may hold an incomplete initial or reinstatement application for a license, registration, or permit for up to one year from the date of receipt. After 1 year from the date of receipt, the Board shall close a pending application that is incomplete. If an application has been closed under §B of this regulation, the applicant shall submit a new application fee and otherwise comply with all applicable license, registration, or permit requirements. If an applicant presents extenuating circumstances to the Board, the Board may, in its sole discretion, extend the 1-year application completion period.