The policies and procedures shall: Be congruent with State regulations and standards of care from accrediting bodies and professional organizations; and Address: Personnel: Training and Orientation; Duties; and Qualifications; Security of the facility; Standards of patient care; Infection control; Initial and ongoing home safety assessments; The provision of patient or caregiver education including, but not limited to: Drug and therapy administration-specific information and precautions; Reporting adverse drug reactions; Reporting side effects; Infusion pharmacy contact information; Emergency measures related to: Changes in patient condition requiring medical intervention; and Events which may delay or prevent delivery of pharmaceuticals or nursing care; and Equipment use and safety. Patient care operations, including but not limited to: If applicable, pharmacist checking procedures related to order entry and compounding accuracy; Therapy-specific monitoring parameters for: Laboratory testing; Appropriate frequency of testing; and Patient follow-up; and Pump, or other patient-use equipment, between-patient cleaning, testing, and preventive maintenance, which include specific: Procedures and documentation of cleaning, testing and preventive maintenance for patient equipment according to manufacturer’s guidelines; and Frequencies for all equipment maintenance activities; Delivery arrangements; Patient confidentiality and the Health Insurance Portability and Accountability Act, 45 CFR Parts 160 and 164; and Availability of a pharmacist on call after-hours to respond to: Pharmacy related patient or caregiver inquiries; and Medication or supply needs.