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<chapter num="13" heading="Telehealth" title_num="10" subtitle_num="38">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <paragraph num="A.">
      <text>This chapter governs the practice of physical therapy or limited physical therapy using telehealth as an adjunct to, or replacement for, in-person patient visits.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Nothing in these regulations restricts or limits reimbursement requirements pursuant to Health-General Article and Insurance Article, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Asynchronous” means not occurring in real time.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Board” means the Maryland Board of Physical Therapy Examiners.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“In-person” means within the physical presence of the patient.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Synchronous” means occurring in real time.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Telehealth” has the meaning stated in Health Occupations Article, §1-1001, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Telehealth practitioner” means:</text>
        <paragraph num="(a)">
          <text>A Maryland licensed physical therapist or physical therapist assistant performing telehealth services within their respective scope of practice; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A physical therapist or physical therapist assistant with a compact privilege in Maryland performing telehealth services within their respective scope of practice.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Licensure.">
    <text>Subject to the provisions of Health Occupations Article, §13-301, Annotated Code of Maryland, a telehealth practitioner shall be licensed in Maryland or hold a compact privilege in Maryland when providing telehealth services to a patient located in the State.</text>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Standards of Practice for Telehealth.">
    <paragraph num="A.">
      <text>Before providing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(1)">
        <text>Verify the identification of the patient receiving telehealth services through use of:</text>
        <paragraph num="(a)">
          <text>A government-issued photograph identification;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Documentation of the patient’s:</text>
          <paragraph num="(i)">
            <text>Date of birth; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Home address;</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For an initial patient-telehealth practitioner encounter, disclose the telehealth practitioner’s:</text>
        <paragraph num="(a)">
          <text>Name;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Maryland license number and type or compact privilege number, if applicable, and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Contact information;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>Obtain oral or written consent from a patient or patient’s parent or guardian if State law requires the consent of a parent or guardian, including informing patients of the risks, benefits, and side effects of the recommended treatment plan;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Securely collect and transmit a patient’s medical health information, clinical data, clinical images, laboratory results, and self–reported medical health and clinical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Notify patients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Ensure that the telehealth practitioner provides a secure and private communication modality that complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Establish safety protocols to be used in the case of an emergency, including contact information for emergency services at the patient’s location.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Obtain or confirm an alternative method of contacting the patient in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Confirm whether the patient is in Maryland and identify the specific practice setting in which the patient is located; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identify all individuals present at each location and confirm they are allowed to hear the patient’s health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person physical therapy practice appointments.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Patient Evaluation.">
    <paragraph num="A.">
      <text>A physical therapist who practices telehealth shall:</text>
      <paragraph num="(1)">
        <text>Perform a synchronous or asynchronous clinical patient evaluation that is appropriate for the patient and the condition with which the patient presents before providing a treatment plan through telehealth; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If clinically appropriate for the patient, provide or refer a patient to:</text>
        <paragraph num="(a)">
          <text>In-person treatment; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Another type of telehealth service.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>A telehealth practitioner may not treat a patient based solely on an online questionnaire.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Telehealth Practitioner Discipline.">
    <paragraph num="A.">
      <text>The Board shall use the same standards of evaluating and investigating a complaint about and in disciplining a telehealth practitioner who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The failure of a telehealth practitioner to comply with this chapter shall constitute unprofessional conduct and may be subject to disciplinary action by the Board.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health Occupations Article, §§1-1001—1-1006, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: September 18, 2023 (50:18 Md. R. 795)</annotation>
  </annotations>
</chapter>