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<chapter num="06" heading="Telehealth Communication" title_num="10" subtitle_num="41">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <paragraph num="A.">
      <text>This chapter governs the practice of audiology, hearing aid dispensing, speech-language pathology, and music therapy using telehealth as an adjunct to, or replacement for, in-person patient visits.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Nothing in this chapter restricts or limits reimbursement requirements pursuant to Health-General Article and Insurance Article, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Asynchronous” means not occurring in real time.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Board” means the State Board of Examiners for Audiologists, Hearing Aid Dispensers, Speech-Language Pathologists, and Music Therapists.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“In-person” means in the physical presence of the patient.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Interpretive services” means reading and analyzing images, tracings, or specimens through telehealth or giving interpretations based on visual, auditory, thermal, or ultrasonic patterns or other patterns as may evolve with technology.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Synchronous” means occurring in real time.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Telehealth” has the meaning stated in Health Occupations Article, §1-1001, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>“Telehealth practitioner” means:</text>
        <paragraph num="(a)">
          <text>A Maryland licensee of the Board of Examiners for Audiologists, Hearing Aid Dispensers, Speech-Language Pathologists, and Music Therapists performing telehealth services within their respective scope of practice; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An audiologist or speech-language pathologist with a compact privilege in Maryland performing telehealth services within their respective scope of practice.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Licensure.">
    <text>Subject to the provisions of Health Occupations Article, Title 2, Subtitle 3, Annotated Code of Maryland, a telehealth practitioner shall be licensed in Maryland  or hold a  compact privilege when providing telehealth services to a patient located in the State.</text>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Standards of Practice for Telehealth.">
    <paragraph num="A.">
      <text>Before performing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(1)">
        <text>Verify the identification of the patient receiving telehealth services through use of:</text>
        <paragraph num="(a)">
          <text>A government issued photograph identification;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Documentation of the patient’s:</text>
          <paragraph num="(i)">
            <text>Date of birth; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Home address;</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For an initial patient-telehealth practitioner encounter, disclose the telehealth practitioner’s:</text>
        <paragraph num="(a)">
          <text>Name;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Contact information;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Maryland license number and type or compact privilege number, if applicable; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Medical specialty, if applicable;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>Except for interpretive services, obtain oral or written consent from a patient or patient’s parent or guardian if State law requires the consent of a parent or guardian, including informing patients of the risks and benefits of the services to be provided;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Securely collect and transmit a patient’s medical health information, clinical data, clinical images, laboratory results, and self-reported medical health and clinical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Notify patients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Ensure that the telehealth practitioner provides a secure and private communication modality that complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Establish safety protocols to be used in the case of an emergency.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Obtain or confirm an alternative method of contacting the patient in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Confirm whether the patient is in Maryland and identify the specific practice setting in which the patient is located; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identify all individuals present at each location and confirm they are allowed to hear the patient’s health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person health care settings.</text>
    </paragraph>
    <paragraph num="D.">
      <text>The requirements set forth under §§A and B of this regulation may be delegated.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Patient Evaluation.">
    <paragraph num="A.">
      <text>Except when providing asynchronous telehealth services or remote patient monitoring, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Perform a clinical patient evaluation adequate to establish a diagnosis and identify underlying conditions or contraindications to recommended treatment options before providing treatment or services through telehealth; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If clinically appropriate for the patient, provide or refer a patient to:</text>
        <paragraph num="(a)">
          <text>In-person health care services; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Another type of telehealth service.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>If the evaluation is adequate to comply with §A of this regulation, a telehealth practitioner may use:</text>
      <paragraph num="(1)">
        <text>Telehealth devices;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Live synchronous audio-visual communication;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Other methods of performing a patient examination remotely; or</text>
      </paragraph>
      <paragraph num="(4)">
        <text>A patient evaluation performed by another licensed health care practitioner providing coverage.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner shall comply with all applicable laws and regulations governing referrals, testing, and evaluation of patients including, but not limited to, the requirements of:</text>
      <paragraph num="(1)">
        <text>COMAR 10.41.08; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Health Occupations Article, §2-314.1, Annotated Code of Maryland.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A telehealth practitioner may not treat a patient based solely on an online questionnaire.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Telehealth Practitioner Discipline.">
    <paragraph num="A.">
      <text>The Board shall use the same standards of evaluating and investigating a complaint about and in disciplining a licensee who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The failure of a telehealth practitioner to comply with Regulations .04 and .05 of this chapter shall constitute unprofessional conduct and may be subject to disciplinary action by the Board.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health Occupations Article, §§2-201 and 2-205, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: October 20, 2008 (35:21 Md. R. 1824</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.05 repealed and new regulations .01—.06 adopted effective September 18, 2023 (50:18 Md. R. 796)</annotation>
  </annotations>
</chapter>