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<chapter num="17" heading="Telehealth" title_num="10" subtitle_num="43">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <paragraph num="A.">
      <text>This chapter governs the practice of chiropractic using telehealth as an adjunct to, or replacement for, in-person patient visits.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Nothing in the chapter restricts or limits reimbursement requirements pursuant to the Health-General Article and Insurance Article, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Asynchronous” means not occurring in real time.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Board” means the Maryland Board of Chiropractic Examiners.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“In-person” means within the physical presence of the patient.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Synchronous” means occurring in real time.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Telehealth” has the meaning stated in Health Occupations Article, §1-1001, Annotated Code of Maryland.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Telehealth practitioner” means a Maryland licensed chiropractor performing telehealth services within their respective scope of practice.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Licensure.">
    <text>Subject to the provisions of Health Occupations Article, Title 3, Annotated Code of Maryland, a telehealth practitioner shall be licensed in Maryland when providing telehealth services to a patient located in the State.</text>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Standards of Practice for Telehealth.">
    <paragraph num="A.">
      <text>Before performing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(1)">
        <text>Verify the identification of the patient receiving telehealth services through use of:</text>
        <paragraph num="(a)">
          <text>A government-issued photograph identification;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Documentation of the patient’s:</text>
          <paragraph num="(i)">
            <text>Date of birth; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Home address;</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>For an initial patient-telehealth practitioner encounter, disclose the telehealth practitioner’s:</text>
        <paragraph num="(a)">
          <text>Name;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Maryland license number; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Contact information;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>Obtain oral or written consent from a patient or patient’s parent or guardian if State law requires the consent of a parent or guardian, including informing patients of the risks, benefits, and side effects of the recommended treatment plan;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Securely collect and transmit a patient’s medical health information, clinical data, clinical images, laboratory results, and self-reported medical health and clinical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Notify patients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Ensure that the telehealth practitioner provides a secure and private communication modality that complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Establish safety protocols to be used in the case of an emergency, including contact information for emergency services at the patient’s location.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Obtain or confirm an alternative method of contacting the patient in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Confirm whether the patient is in Maryland and identify the specific practice setting in which the patient is located; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identify all individuals present at each location and confirm they are allowed to hear the patient’s health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person chiropractic practice appointments.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Patient Evaluation.">
    <paragraph num="A.">
      <text>A telehealth practitioner shall:</text>
      <paragraph num="(1)">
        <text>Perform a synchronous or asynchronous clinical patient evaluation that is appropriate for the patient and the condition with which the patient presents before providing a treatment plan through telehealth; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If clinically appropriate for the patient, provide or refer a patient to:</text>
        <paragraph num="(a)">
          <text>In-person treatment; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Another type of telehealth service.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>A telehealth practitioner may not treat a patient based solely on an online questionnaire.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Telehealth Practitioner Discipline.">
    <paragraph num="A.">
      <text>The Board shall use the same standards of evaluating and investigating a complaint about and in disciplining a telehealth practitioner who practices telehealth as it would use for a licensee who does not use telehealth technology in the licensee’s practice.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The failure of a telehealth practitioner to comply with this chapter shall constitute unprofessional conduct and may be subject to disciplinary action by the Board.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Health Occupations Article, §§1-1001—1-1006 and 3-205,, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: September 18, 2023 (50:18 Md. R. 797)</annotation>
  </annotations>
</chapter>