<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".05" citation="COMAR 10.44.07.05" title_num="10" subtitle_num="44" chapter_num="07" heading="Filing of Complaints.">
  <paragraph num="A.">
    <text>The Board may commence proceedings or open an investigation under Health Occupations Article, §4-315, Annotated Code of Maryland, after the filing of a complaint:</text>
    <paragraph num="(1)">
      <text>Received from an individual who is not a member of the Board; or</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Completed by the Board on its own initiative and signed by a member of the Board.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>If a person who is not a member of the Board files a complaint, the complaint shall:</text>
    <paragraph num="(1)">
      <text>Be completed on a Board-approved form;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Be in writing;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Allege facts such that the Board may determine whether the facts may constitute violations of the Maryland Dentistry Act or the regulations adopted by the Board;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Contain a Release of Medical Records and a Release of Additional Information;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Contain an affidavit indicating that the matters set forth in the complaint are true to the best of the knowledge, information, and belief of the complainant; and</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Be signed by the complainant.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>The Board may accept a complaint for filing that substantially fulfills the requirements of this regulation.</text>
  </paragraph>
  <paragraph num="D.">
    <text>Absent extenuating circumstances, the Board shall send a letter to the complainant or the complainant’s representative acknowledging receipt of the complaint within 45 days of its filing.</text>
  </paragraph>
  <paragraph num="E.">
    <text>The letter referred to in §D of this regulation shall:</text>
    <paragraph num="(1)">
      <text>Contain a brief explanation of the Board’s complaint process; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Advise the complainant that the complaint may ultimately:</text>
      <paragraph num="(a)">
        <text>Be dismissed;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Be referred to a Peer Review Committee;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Result in an informal action; or</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Result in a final order.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="F.">
    <text>The Board may not bring disciplinary charges against a respondent based solely on events contained in a complaint the Board receives more than 6 years after:</text>
    <paragraph num="(1)">
      <text>The day the complainant actually discovered the facts that form the basis of the complaint; or</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The day when a reasonable person exercising due diligence should have discovered the facts that form the basis of the complaint.</text>
    </paragraph>
  </paragraph>
  <paragraph num="G.">
    <text>The provisions of §F of this regulation may not apply to a complaint based on:</text>
    <paragraph num="(1)">
      <text>Criminal convictions or sexual misconduct or other similar boundary violations;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Reciprocal disciplinary matters;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Ongoing substance abuse;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Fraudulent concealment of material information; or</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Acts that occur while a patient is a minor.</text>
    </paragraph>
  </paragraph>
  <paragraph num="H.">
    <text>The Board shall log in and assign a case number to complaints that meet the requirements of this chapter.</text>
  </paragraph>
  <paragraph num="I.">
    <text>Complaints that do not meet the requirements of this chapter shall be returned to the complainant with a brief explanation of why the complaint was returned.</text>
  </paragraph>
</regulation>