<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".07" citation="COMAR 10.47.01.07" title_num="10" subtitle_num="47" chapter_num="01" heading="Patient Rights and Grievance Procedures.">
  <paragraph num="A.">
    <text>Patient Rights.</text>
    <paragraph num="(1)">
      <text>A program shall:</text>
      <paragraph num="(a)">
        <text>Treat each patient with consideration, respect, and full recognition of the patient's human dignity and individuality;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Provide treatment, care, and services that are adequate, appropriate, and in compliance with relevant State, local, and federal laws and regulations;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Prevent physical or mental abuse by the program staff;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Provide an atmosphere free from discrimination;</text>
      </paragraph>
      <paragraph num="(e)">
        <text>Not allow use of any physical restraints;</text>
      </paragraph>
      <paragraph num="(f)">
        <text>Ensure privacy and confidentiality; and</text>
      </paragraph>
      <paragraph num="(g)">
        <text>Allow the patient the right to refuse participation in any experimental research unless the research complies with 45 CFR Part 46.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>A program shall post in a conspicuous area and provide to each patient a statement of patients' rights.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Grievance Procedures. A program shall:</text>
    <paragraph num="(1)">
      <text>Have a grievance procedure approved by the Administration;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Provide the patient upon admission a description of grievance policy and procedure that includes the:</text>
      <paragraph num="(a)">
        <text>Patient's right to grieve program decisions including but not limited to:</text>
        <paragraph num="(i)">
          <text>Discharge; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Change in status;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(b)">
        <text>Steps of the grievance process; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Levels to which the grievance may be taken;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Take no retaliation against a patient who presents a grievance; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Inform each patient if revisions are made to the grievance policy and the nature and extent of the revisions.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>Nondiscrimination. A program may not discriminate in the provision of services on the basis of race, creed, color, age, gender, sexual orientation, national origin, marital status, disabilities, and any other classification prohibited under State or federal law including:</text>
    <paragraph num="(1)">
      <text>Americans with Disabilities Act, 28 CFR 35; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Fair Housing Act, 42 U.S.C. §3604.</text>
    </paragraph>
  </paragraph>
</regulation>