<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".13" citation="COMAR 10.58.16.13" title_num="10" subtitle_num="58" chapter_num="16" heading="Telehealth.">
  <paragraph num="A.">
    <text>Licensure. Subject to the provisions of Health Occupations Article, Title 17, Subtitle 6A, Annotated Code of Maryland, in order to practice telehealth a telehealth practitioner shall be licensed in Maryland when providing telehealth services to a client located in the State.</text>
  </paragraph>
  <paragraph num="B.">
    <text>Standards of Practice.</text>
    <paragraph num="(1)">
      <text>Before providing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
      <paragraph num="(a)">
        <text>Verify the identification of the client through the use of:</text>
        <paragraph num="(i)">
          <text>A government-issued photograph identification;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>An insurance, Medicaid, or Medicare card; or</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Documentation of the client’s date of birth and home address;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(b)">
        <text>For an initial client-telehealth practitioner encounter, disclose the telehealth practitioner’s:</text>
        <paragraph num="(i)">
          <text>Name;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Maryland license number; and</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Contact information;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(c)">
        <text>Obtain oral or written informed consent from a client or a client’s parent or guardian if State law requires the consent of a parent or guardian, including informing clients of potential risks and benefits of telehealth services to be performed;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Securely collect and transmit a client’s clinical data and self-reported medical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
      </paragraph>
      <paragraph num="(e)">
        <text>Notify clients in the event of a data breach;</text>
      </paragraph>
      <paragraph num="(f)">
        <text>Ensure that the telehealth practitioner provides a secure and private communication modality and complies with federal and state privacy laws; and</text>
      </paragraph>
      <paragraph num="(g)">
        <text>Establish safety protocols to be used in the case of an emergency, including contact information for emergency services at the client’s location.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
      <paragraph num="(a)">
        <text>Obtain or confirm an alternative method of contacting the client in case of a technological failure;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Confirm whether the client is in Maryland and identify the client’s specific location; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Identify all individuals present at each location and confirm they are permitted to hear the client’s health information.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person sessions.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>Client Evaluation.</text>
    <paragraph num="(1)">
      <text>A telehealth practitioner shall:</text>
      <paragraph num="(a)">
        <text>Perform a synchronous or asynchronous client evaluation that is appropriate for the client and the condition with which the client presents before providing services through telehealth; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>If clinically appropriate for the client, provide or refer a client to:</text>
        <paragraph num="(i)">
          <text>In-person treatment; or</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Another type of telehealth service.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>A telehealth practitioner may not treat a client based solely on an online questionnaire.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>Telehealth Practitioner Discipline.</text>
    <paragraph num="(1)">
      <text>The Board shall use the same standards in evaluating and investigating a complaint and disciplining a telehealth practitioner who practices telehealth as it would use for a telehealth practitioner who does not use telehealth technology.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The failure of a telehealth practitioner to comply with this chapter shall constitute unprofessional conduct and may be subject to disciplinary action by the Board.</text>
    </paragraph>
  </paragraph>
</regulation>