<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".04" citation="COMAR 10.65.10.04" title_num="10" subtitle_num="65" chapter_num="10" heading="Standards of Practice for Telehealth.">
  <paragraph num="A.">
    <text>Before performing telehealth services, a telehealth practitioner shall develop and follow a procedure to:</text>
    <paragraph num="(1)">
      <text>Verify the identification of the client receiving telehealth services through use of:</text>
      <paragraph num="(a)">
        <text>A government-issued photograph identification;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Documentation of the client’s:</text>
        <paragraph num="(i)">
          <text>Date of birth; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Home address; or</text>
        </paragraph>
      </paragraph>
      <paragraph num="(c)">
        <text>Except for registered massage therapists, an insurance, Medicaid, or Medicare card;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>For an initial client-telehealth practitioner encounter, disclose the telehealth practitioner’s:</text>
      <paragraph num="(a)">
        <text>Name;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Maryland license or registration number; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Contact information;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Obtain oral or written consent from a client or client’s parent or guardian if State law requires the consent of a parent or guardian, including informing clients of the risks, benefits, and side effects of the recommended health care services;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Securely collect and transmit a client’s medical health information, clinical data, clinical images, laboratory results, and self-reported medical health and clinical history, as necessary, and prevent access to data by unauthorized persons through encryption or other means;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Notify clients in the event of a data breach;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Ensure that the telehealth practitioner provides a secure and private communication modality that complies with federal and state privacy laws; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Establish safety protocols to be used in the case of an emergency, including contact information for emergency services at the client’s location.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Except when providing asynchronous telehealth services, a telehealth practitioner shall:</text>
    <paragraph num="(1)">
      <text>Obtain or confirm an alternative method of contacting the client in case of a technological failure;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Confirm whether the client is in Maryland and identify the specific practice setting in which the client is located; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Identify all individuals present at each location and confirm they are allowed to hear the client’s health information.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>A telehealth practitioner shall be held to the same standards of practice and documentation as those applicable for in-person massage therapy practice appointments.</text>
  </paragraph>
</regulation>