<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".25" citation="COMAR 10.67.04.25" title_num="10" subtitle_num="67" chapter_num="04" heading="Enrollee Outreach Plan.">
  <paragraph num="A.">
    <text>An MCO shall submit to the Department, on an annual basis, a written enrollee outreach plan that:</text>
    <paragraph num="(1)">
      <text>Describes how the MCO intends to comply, in the upcoming year, with the outreach requirements of Health-General Article, §15-103(b)(9), Annotated Code of Maryland; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Provides evidence of the MCO's compliance during the previous year, with the outreach requirements of Health-General Article, §15-103(b)(9), Annotated Code of Maryland.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Submission Date.</text>
    <paragraph num="(1)">
      <text>An MCO applicant shall submit its initial enrollee outreach plan, as part of its MCO application, as required by COMAR 10.09.64.06O.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>An MCO shall submit by December 1 an enrollee outreach plan, including the information specified in §A of this regulation, to be reviewed as part of the triennial audit performed by an external quality review organization (EQRO).</text>
    </paragraph>
    <paragraph num="(3)">
      <text>For years in which the triennial EQRO audit is not performed, an MCO shall submit by April 30 any changes to the enrollee outreach plan, including the information specified in §A of this regulation.</text>
    </paragraph>
  </paragraph>
</regulation>