An MCO shall identify a newborn coordinator who shall be available to providers during the MCO's business hours as a contact for concerns related to eligibility and provision of services to newborns. The newborn coordinator shall provide services for a newborn: Whose mother is enrolled in the MCO on the date of the newborn's birth; and Who is enrolled or who is autoassigned to the MCO after birth. The newborn coordinator shall: Research and confirm the assignment of an eligible newborn to a managed care organization; Interface with the enrollment agent, the Department, the newborn coordinators of other MCOs, and the provider to resolve any eligibility issues involving multiple MCOs; Facilitate and confirm the selection of a primary care provider for an eligible newborn; Request an MCO ID card for a newborn when necessary; Make retroactive PCP enrollments when necessary; Facilitate the resolution of claims for services provided to an eligible newborn; Provide general guidance to providers and their office staff on newborn-related issues; Coordinate with ancillary care providers to facilitate appropriate delivery of care and payment of claims; and Coordinate and authorize in-network care when the newborn does not yet appear in EVS or the MCO's system, or out-of-network care when the MCO cannot offer an appropriate in-network provider.