The purpose of this chapter is to establish: Qualifications for employees designated under Transportation Article, §12-104.1, Annotated Code of Maryland, including prerequisites of character, training, experience, and education; and Standards for the performance of the duties assigned to employees designated under Transportation Article, §12-104.1, Annotated Code of Maryland. In this chapter, the following terms have the meanings indicated. Terms Defined. “Administrator” means the Administrator of the Maryland Motor Vehicle Administration or the Administrator's designated representative. “Citation” means a document issued under the authority of Transportation Article, §26-201, Annotated Code of Maryland, for violations of the following provisions: Transportation Article, Title 13, Annotated Code of Maryland, relating to: The vehicle excise tax, Vehicle titling and registration, Special registration plates for individuals with disabilities, and Parking permits for individuals with disabilities; Transportation Article, Title 14, Annotated Code of Maryland, relating to falsified, altered, or forged documents and plates; Transportation Article, Title 15, Annotated Code of Maryland, relating to unlicensed business activity, and §§15-113 and 15-113.1, relating to maintenance of and access to required business records; Transportation Article, Title 16, Annotated Code of Maryland, relating to: Unlawful application for a driver's license, and Vehicle operation during periods of cancellation, revocation, or suspension of a driver's license; Transportation Article, Title 17, Annotated Code of Maryland, relating to required security; and Transportation Article, Title 21, Annotated Code of Maryland, relating to special residential parking permits issued by the Administration. “Enforcement agent” means any person authorized to issue a citation under these regulations or Transportation Article, §12-104.1, Annotated Code of Maryland. The Administrator may: Designate employees of the Investigative Division of the Motor Vehicle Administration as enforcement agents who shall be empowered to issue citations under the authority of Transportation Article, § 12-104.1, Annotated Code of Maryland; and For good cause, remove the authority to issue citations granted to a person authorized as an enforcement agent. Character. A person designated as an enforcement agent shall successfully pass a preemployment background investigation and may not have been convicted of a felony. A person designated as an enforcement agent who fails to maintain a good character shall be immediately relieved of the authority to issue citations under Transportation Article, § 12-104.1, Annotated Code of Maryland, and may not be reinstated as an enforcement agent without the express authority of the Administrator. Training. A person designated as an enforcement agent shall be trained: In all provisions of the Transportation Article, Annotated Code of Maryland, with particular emphasis on Titles 11, 13, 17, and 26; In the preparation of citations, by an instructor who has been certified by the Maryland Police Training Commission; and In courtroom procedures. Experience and Education. A person to be designated as an enforcement agent shall have a minimum of 3 years experience in an investigative or law enforcement capacity, or shall have satisfactorily completed a minimum of 3 years at an accredited college or university. Employees designated as enforcement agents under Transportation Article, § 12-104.1, Annotated Code of Maryland, and these regulations shall: Conduct themselves in such a manner as to bring credit both to themselves and to the Motor Vehicle Administration; Conduct themselves in a reasonable manner so as to avoid confrontations which may lead to personal injury or embarrassment to the Motor Vehicle Administration; and Continually keep abreast of changes to all aspects of the law, regulations, and policies which may impact on their duties. Transportation Article, §§12-104(b), 12-104.1 and 26-201, Annotated Code of Maryland Effective date: December 9, 1991 (18:24 Md. R. 2644) Regulation .02B amended effective November 17, 1997 (24:23 Md. R. 1611); October 16, 2000 (27:20 Md. R. 1841)