<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".09" citation="COMAR 11.20.01.09" title_num="11" subtitle_num="20" chapter_num="01" heading="Office Area for an Independent Training Center.">
  <paragraph num="A.">
    <text>A business office of a training center shall:</text>
    <paragraph num="(1)">
      <text>Be its principal place of business having a legal Maryland address;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Comply with all State and local building, zoning, fire, and safety regulations, codes, and standards for use as a business office;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Be equipped with:</text>
      <paragraph num="(a)">
        <text>A telephone with either voicemail or an answering machine; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>A computer with email access;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(4)">
      <text>Clearly identify and display the training center’s name on an exterior sign, a lobby listing, or interior door sign;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Be open for business to the public and open for inspection by the Administration during posted business hours; and</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Be clean, orderly, and suitable for conducting business.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>An independent training center’s business office shall be inspected and approved by the Administration before opening.</text>
  </paragraph>
  <paragraph num="C.">
    <text>An independent training center’s business office being relocated within the same building or being moved to a different site shall be inspected and approved by the Administration before being used by the training center as a business office.</text>
  </paragraph>
  <paragraph num="D.">
    <text>The following shall be prominently displayed in the training center business office:</text>
    <paragraph num="(1)">
      <text>Office hours;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Fees for courses and remedial or additional training;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Procedure for obtaining refunds from the training center; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Procedures for filing complaints about the training center with the Administration.</text>
    </paragraph>
  </paragraph>
  <paragraph num="E.">
    <text>An office shall be in a permanent building at a fixed location with a legal business address.</text>
  </paragraph>
  <paragraph num="F.">
    <text>A portable structure, pre-engineered building, or mobile home is a permanent building if it:</text>
    <paragraph num="(1)">
      <text>Is installed on a permanent foundation with conventional utility hookups; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Has been approved by the Administration.</text>
    </paragraph>
  </paragraph>
  <paragraph num="G.">
    <text>If the physical design of a building requires that the classroom and adjacent business office share the same space, the business office hours shall be adjusted so that the office is not open to the public while classes are in session.</text>
  </paragraph>
</regulation>