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<chapter num="13" heading="Volunteer Services" title_num="12" subtitle_num="02">
  <regulation prefix="Regulation" num=".01" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Citizen participant” means a person who provides a service on an irregular and infrequent basis, not exceeding six visits per year.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Commissioner” means Commissioner of the Division of Correction or designee.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Community service worker” means a person who agrees to perform a certain number of community service hours as a condition of probation.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Coordinator” means volunteer activities coordinator.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Director” means the Division headquarters Chief of Religious and Volunteer Services.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Division” means Division of Correction.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>“Employee volunteer” means a person who is employed by an institution and who provides a service on personal time to that institution.</text>
      </paragraph>
      <paragraph num="(8)">
        <text>“Frisk search” means running the hands across clothing worn to detect any hidden objects.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>“Maryland CCH IDENT/INDEX” means Computerized Criminal History Identification Index.</text>
      </paragraph>
      <paragraph num="(10)">
        <text>“Material or monetary donor” means a person or group that provides material or monetary donations to an institution or the Division.</text>
      </paragraph>
      <paragraph num="(11)">
        <text>“Rap sheet” means the primary method by which criminal history information is reported.</text>
      </paragraph>
      <paragraph num="(12)">
        <text>“Reasonable suspicion” means the apparent state of facts or circumstances which would lead a reasonably prudent person to:</text>
        <paragraph num="(a)">
          <text>Believe that something is wrong;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Have an apprehension or to imagine that a violation has been, is being, or will be committed by a specific individual based on only slight evidence which does not amount to proof.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(13)">
        <text>“Registered volunteer” means a volunteer who has completed the screening and orientation procedures, and has obtained the approval necessary to make regular visits to the institution.</text>
      </paragraph>
      <paragraph num="(14)">
        <text>“Student intern” means a student from a post-high school educational institution who, for credit and under the supervision of that person's school, performs services on a regular or frequent basis.</text>
      </paragraph>
      <paragraph num="(15)">
        <text>“Volunteer” means someone who has been approved as a volunteer through the procedures in this chapter.</text>
      </paragraph>
      <paragraph num="(16)">
        <text>Volunteer Professional.</text>
        <paragraph num="(a)">
          <text>“Volunteer professional” means a person who represents another agency in providing a service on a regular or frequent basis and is paid by that agency.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>“Volunteer professional” does not mean the following personnel:</text>
          <paragraph num="(i)">
            <text>Department of Education staff;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Contractual personnel who provide substance abuse treatment;</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Institutional parole agents.</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(17)">
        <text>“Volunteer services” means planned activities which aid staff in promoting inmate adjustment and which utilize volunteers.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Use of Volunteers.">
    <text>Volunteers shall be used as an integral part of the service delivery system for the benefit of the Division and its population. Volunteers shall supplement and extend, not take the place of, staff and staff services.</text>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Volunteer Services Program Management.">
    <paragraph num="A.">
      <text>The Director and the coordinator for each institution shall develop annual volunteer goals based on institutional needs and direction from the Commissioner and warden.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Each registered volunteer shall have a written assignment description prepared by the coordinator.</text>
    </paragraph>
    <paragraph num="C.">
      <text>The Director and the coordinators shall recruit volunteers from the various cultural and socioeconomic segments of the community.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Selection.</text>
      <paragraph num="(1)">
        <text>A coordinator shall ensure that each volunteer applicant is screened using the following methods:</text>
        <paragraph num="(a)">
          <text>Personal interview;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Completion of application for volunteer service;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Investigation of credentials, if credentials are germane to volunteer services; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Criminal history investigation using, at a minimum, the following sources:</text>
          <paragraph num="(i)">
            <text>Maryland CCH IDENT/INDEX and rap sheet,</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>FBI check (transaction codes CCH and CCF),</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>OBSCIS II, which is a management information system for the Division of Parole and Probation,</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>Motor vehicle records, and</text>
          </paragraph>
          <paragraph num="(v)">
            <text>Fingerprinting, followed by submission of prints to the FBI for identification, at the warden's discretion.</text>
          </paragraph>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>A warden or designee may authorize a more limited screening for:</text>
        <paragraph num="(a)">
          <text>A citizen participant;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An employee volunteer; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>A material or monetary donor.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>A coordinator may place a community service worker as a volunteer if the:</text>
        <paragraph num="(a)">
          <text>Applicant is not under court order for drug treatment; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Warden approves the placement.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(4)">
        <text>A warden or designee may accept a person with a criminal record as a registered volunteer, whether previously incarcerated or on supervised parole or supervised probation, with the following stipulations:</text>
        <paragraph num="(a)">
          <text>The person may not be selected for service other than as a citizen participant until 1 year has elapsed after termination of supervision by closure or abatement through any criminal justice agency;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>The person may not have been arrested since termination from supervision;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>A person who has had a condition of supervision requiring drug abuse treatment shall also provide as a reference the name of that person's most recent parole or probation agent or substance abuse treatment counselor.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>An employee volunteer shall sign an agreement to volunteer a specific service instead of completing an application.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Acceptance or Rejection of a Volunteer.</text>
        <paragraph num="(a)">
          <text>The Director shall ensure that criteria for acceptance or rejection of a volunteer candidate is consistently applied among all institutions.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>The application of any volunteer applicant who is rejected, along with the reason for rejection, shall be sent to the Director.</text>
        </paragraph>
        <paragraph num="(c)">
          <text>The Director shall forward the information in §D(6)(b) to the Commissioner, along with a recommendation to approve or disapprove the rejection. The Director shall base the recommendation upon:</text>
          <paragraph num="(i)">
            <text>Information contained in the application;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Criminal history;</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Reason for rejection;</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>The need for service; and</text>
          </paragraph>
          <paragraph num="(v)">
            <text>The applicant's status as a volunteer elsewhere in the system.</text>
          </paragraph>
        </paragraph>
        <paragraph num="(d)">
          <text>The Director shall advise the warden of the Commissioner's decision.</text>
        </paragraph>
        <paragraph num="(e)">
          <text>A volunteer applicant may appeal the decision, in writing, to the Commissioner within 30 days of receiving notice of rejection.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Volunteer Orientation.</text>
      <paragraph num="(1)">
        <text>A registered volunteer shall receive an orientation which has been approved by the Director and shall sign a document stating that orientation has been received.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The coordinator shall conduct the orientation which shall include, at minimum:</text>
        <paragraph num="(a)">
          <text>Basic rules and regulations which affect a volunteer; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A description of institutional programming operations.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>The coordinator shall provide a citizen participant with an orientation approved by the Director.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>A volunteer may provide services only after receiving orientation.</text>
    </paragraph>
    <paragraph num="G.">
      <text>Volunteer Training.</text>
      <paragraph num="(1)">
        <text>The staff supervisor of the volunteer shall provide special skill training as needed.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The Director shall ensure supplemental training opportunities for volunteers.</text>
      </paragraph>
    </paragraph>
    <paragraph num="H.">
      <text>Supervision and Monitoring of a Volunteer.</text>
      <paragraph num="(1)">
        <text>A volunteer's supervisor shall:</text>
        <paragraph num="(a)">
          <text>Work with the coordinator to assure adequate supervision of volunteer efforts;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Complete an annual evaluation for each volunteer.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>A volunteer shall complete an annual placement experience evaluation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="I.">
      <text>The coordinator shall ensure that a volunteer receives formal and informal recognition for the volunteer's contributions.</text>
    </paragraph>
    <paragraph num="J.">
      <text>The warden shall ensure that an inmate receives information about volunteer services during institutional orientation and by institutional bulletins posted throughout the institution.</text>
    </paragraph>
    <paragraph num="K.">
      <text>Gifts, contributions, and donations shall be accepted and processed under procedures established by the Department of Budget and Fiscal Planning.</text>
    </paragraph>
    <paragraph num="L.">
      <text>The coordinator shall maintain a file for each volunteer, to contain at least the following documents:</text>
      <paragraph num="(1)">
        <text>Volunteer application;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Volunteer assignment description;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Acknowledgment of orientation;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Evaluations;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Volunteer exit form; and</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Program notes.</text>
      </paragraph>
    </paragraph>
    <paragraph num="M.">
      <text>The Commissioner shall review major modifications to existing institutional volunteer programs and program initiatives before implementation.</text>
    </paragraph>
    <paragraph num="N.">
      <text>Volunteer Access to the Institution.</text>
      <paragraph num="(1)">
        <text>A volunteer shall sign a volunteer log provided by the institution upon entering and leaving the institution.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Search Procedures.</text>
        <paragraph num="(a)">
          <text>A volunteer is subject to established procedure.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A volunteer shall sign an authorization for a frisk search. The shift supervisor may deny a volunteer access to the institution if the volunteer refuses to consent to a clothed body search.</text>
        </paragraph>
        <paragraph num="(c)">
          <text>A volunteer shall sign an authorization for a strip search if the warden has reasonable suspicion that an illegal act either has been, may be, or is being committed. The shift supervisor shall deny a volunteer access to the institution if the volunteer refuses to consent to a strip search.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Reassignment, Suspension, and Discharge of a Volunteer.">
    <paragraph num="A.">
      <text>The coordinator shall initiate appropriate action if a volunteer is:</text>
      <paragraph num="(1)">
        <text>Arrested;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Violates institutional rules; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Is not performing responsibilities in accordance with the assignment description or the expectations of the supervisor.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>An action may include:</text>
      <paragraph num="(1)">
        <text>Transfer to another assignment;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Suspension; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Discharge.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>In the event of discharge, the coordinator shall:</text>
      <paragraph num="(1)">
        <text>Conduct an exit interview;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Complete the volunteer exit form;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Request that the volunteer complete an evaluation form; and</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Refer the volunteer to a volunteer placement agency if the volunteer so desires.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>The name of a volunteer who is discharged for unsatisfactory behavior, with reason for discharge, shall be forwarded to the Director.</text>
    </paragraph>
    <paragraph num="E.">
      <text>The Director shall:</text>
      <paragraph num="(1)">
        <text>Determine the appropriateness of the volunteer continuing to provide services within the Division;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Relocate the volunteer within the system when appropriate; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Notify the warden and the volunteer of the volunteer's removal as a volunteer from all institutions of assignment.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>The volunteer may appeal an action taken under this regulation, in writing, to the Commissioner, within 30 days after receiving notice of the action.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Correctional Services Article, §2-109(c), Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: May 27, 1991 (18:10 Md. R. 1117)</annotation>
  </annotations>
</chapter>