Regulation .06 Minimum Enhanced 9-1-1 System Requirements.
Regulation .06 Minimum Enhanced 9-1-1 System Requirements.LinkCopy Citation
At a minimum, an enhanced 9-1-1 system implemented in Maryland shall include:
A.
Sufficient incoming 9-1-1 lines for each telephone central office to ensure that not more than one in 100 call attempts during the average busy hour is blocked;
B.
Connections to all public safety agencies covered by the system;
C.
24 hour, 7 day operation of the public safety answering point staffed with personnel trained as required under this chapter;
D.
First priority to answering 9-1-1 calls;
E.
Electronic recording of all 9-1-1 calls;
F.
Playback capability of all 9-1-1 calls;
G.
Connection to adjacent public safety answering points by private lines when there is a telephone exchange and jurisdictional boundary not covered by selective routing;
H.
Security measures sufficient to minimize intentional disruption of the operation;
I.
Standby emergency electrical power to keep the public safety answering point operating when commercial power fails;
J.
At least one administrative line for nonemergency calls;
K.
Written operational procedures;
L.
Automatic location identification (ALI), which displays, at the public safety answering point, the address or location of the calling instrument;
M.
Automatic number identification (ANI), which displays, at the public safety answering point, the calling telephone number;
N.
Central office identification used to identify dedicated lines or trunks from a central office when a public safety answering point serves more than one central office;
O.
A distinct tone, visible signal, or other process for:
(1)
Alerting the call taker that an incoming 9-1-1 call was disconnected; and
(2)
Receiving and displaying the telephone number with ANI and ALI information for a disconnected 9-1-1 call, when available;
P.
Providing access to services for an individual:
(1)
With a speech or hearing disability; or
(2)
Who does not speak or understand the English language; and
Q.
Other technical advances approved by the Board.