Approving or denying a request for a Certificate of Rehabilitation made in accordance with Regulation .06E(5) of this chapter related to a Certificate of Rehabilitation rests with the Director, or a designee. Based on the information provided by the agent assigned to investigate the request for a Certificate of Rehabilitation, the Director, or a designee, shall: If the decision is to approve the issuance of a Certificate of Rehabilitation: Direct Division staff to prepare a Certificate of Rehabilitation for the individual of record; and Mail the completed Certificate of Rehabilitation to the individual making the request; or If the decision is to deny the issuance the Certificate of Rehabilitation: Direct Division staff to prepare a Denial of Certificate of Rehabilitation form that includes: A denial statement; and The reason or reasons for the denial; and Mail the Denial of Certificate of Rehabilitation form to the individual making the request. The Director, or a designee, shall maintain the application and related documentation in a file created for that purpose.