The Board shall maintain a record of each matter, including an index. The Board’s internal record of a matter shall consist of the following, if filed in a matter: The complaint; The response to a complaint; The reply to the response; Written notices; Written requests for information; Records or additional information received by the Board pursuant to COMAR 14.02.05.03; The recording of an informal conference; and The Board’s written decision. The public record of a matter shall consist of the records listed in §B of this regulation, if filed, except that records or additional information received by the Board pursuant to COMAR 14.02.05.03 may not be included.