<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".01" citation="COMAR 14.02.03.01" title_num="14" subtitle_num="02" chapter_num="03" heading="Filing a Complaint.">
  <paragraph num="A.">
    <text>A custodian may file a complaint with the Board within 30 days after receiving a Final Determination from the Ombudsman that a dispute has not been resolved.</text>
  </paragraph>
  <paragraph num="B.">
    <text>The complaint shall:</text>
    <paragraph num="(1)">
      <text>Pertain only to the dispute described in the Final Determination;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Be submitted in writing; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Be signed by the custodian.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>The substance of the complaint shall, at minimum:</text>
    <paragraph num="(1)">
      <text>Identify the applicant that is the subject of the complaint;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Describe the action of the applicant, the date of the action, and the circumstance of the action, including:</text>
      <paragraph num="(a)">
        <text>The number and scope of the applicant’s past requests, if any;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The custodian’s responses to past requests, if any; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Efforts to cooperate with the applicant; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Explain why, in the custodian’s opinion, the applicant’s request or pattern of requests is frivolous, vexatious, or in bad faith.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>A complaint may be filed by email or regular mail.</text>
  </paragraph>
</regulation>