<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".11" citation="COMAR 14.03.02.11" title_num="14" subtitle_num="03" chapter_num="02" heading="Undue Hardship or Expense in Public Accommodations.">
  <paragraph num="A.">
    <text>An owner, operator, manager, or lessor of a place of public accommodation is not required to make a reasonable accommodation, if it is demonstrated that the accommodation would impose undue hardship or expense to the operation of the business or program.</text>
  </paragraph>
  <paragraph num="B.">
    <text>The owner, operator, manager, or lessor of a place of public accommodation has the burden of proving an inability to accommodate an individual with a disability because of undue hardship or expense.</text>
  </paragraph>
  <paragraph num="C.">
    <text>In determining if an accommodation would impose undue hardship or expense, the following factors shall be considered:</text>
    <paragraph num="(1)">
      <text>The nature and cost of the accommodation needed;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The financial resources of the individual or entity that owns, operates, manages, or leases the place of public accommodation, and a parent corporation, if applicable;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The overall size of the place of public accommodation, and number and type of facilities;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The type of business or program of the public accommodation; and</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Legitimate safety requirements that are necessary for safe operation.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>Safety requirements referred in §C(5) of this regulation shall be based on actual information or data, not speculation, conjecture, stereotypes, or generalizations about individuals with disabilities.</text>
  </paragraph>
</regulation>