<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".04" citation="COMAR 14.09.03.04" title_num="14" subtitle_num="09" chapter_num="03" heading="Interpreters and Other Accommodations.">
  <paragraph num="A.">
    <text>Interpreter and Other Accommodations.</text>
    <paragraph num="(1)">
      <text>If a party or witness cannot adequately hear, speak, or understand the spoken or written English language the Commission shall provide an interpreter or other reasonable accommodation service necessary for the party or witness to participate fully in the Commission proceedings.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>If a party, witness or individual having business with the Commission requires another form of accommodation to participate in Commission proceedings, the Commission shall take reasonable steps to provide a reasonable accommodation for the individual.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Request Required.</text>
    <paragraph num="(1)">
      <text>Within 10 days of the date the Commission provides notice that issues have been filed, an individual requiring an interpreter or other accommodation shall make a request to the Commission Interpreter Program Office that specifies:</text>
      <paragraph num="(a)">
        <text>The identity of the individual requiring the service;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Date and location of hearing, if known;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>The language or other accommodation service being requested;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Contact information for the service/accommodation requestor or their representative; and</text>
      </paragraph>
      <paragraph num="(e)">
        <text>Any other information that may assist the Commission in providing the requested interpreter service or accommodation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>Unless represented by counsel or registered with CompHub, an individual requiring an interpreter or other accommodation shall request an interpreter or other accommodation by:</text>
      <paragraph num="(a)">
        <text>Telephoning the Commission Interpreter Program Office telephone line available on the Commission website; or</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Telephoning the Commission's main telephone line through the TTY service through Maryland Relay available on the Commission's website.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>If represented by counsel or registered with CompHub, an individual requiring an interpreter or other accommodation shall request an interpreter or other accommodation by using CompHub.</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Upon receipt of a timely request for services, the Commission Interpreter Program Office shall:</text>
      <paragraph num="(a)">
        <text>Schedule an interpreter, or accommodation service; or</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Engage in a dialogue about the requested accommodation.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>Except as provided in §D of this regulation, the Commission shall pay the fee for interpreter or other reasonable accommodation service requested pursuant to this regulation.</text>
  </paragraph>
  <paragraph num="D.">
    <text>Notification of Cancellation and Fees. An individual who has scheduled an interpreter or accommodation service under §B(2) of this regulation may cancel the requested service by notifying the Commission Interpreter Program Office, in the manner prescribed by the Commission, that the requested service is no longer required.</text>
  </paragraph>
  <paragraph num="E.">
    <text>An individual may be assessed the service minimum fee if:</text>
    <paragraph num="(1)">
      <text>A matter is resolved more than 2 days prior to the hearing; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The service is not cancelled.</text>
    </paragraph>
  </paragraph>
  <paragraph num="F.">
    <text>A party may not provide his or her own interpreter.</text>
  </paragraph>
</regulation>