Regulation .12 Parking Control Officer Qualifications and Training.
Regulation .12 Parking Control Officer Qualifications and Training.LinkCopy Citation
A.
Character.
(1)
A parking control officer:
(a)
Shall successfully pass a preemployment background investigation; and
(b)
May not have been convicted of a felony.
(2)
A parking control officer who fails to maintain a good character shall be relieved immediately of the authority to issue citations under this chapter.
B.
Experience and Education. A parking control officer shall:
(1)
Have a minimum of 1 year of experience as a security officer or in a closely related field; and
(2)
Possess a high school diploma or a State equivalence certificate.
C.
Training.
(1)
An individual designated as a parking control officer shall be trained in:
(a)
All authority regulations relating to parking control;
(b)
The preparation of citations;
(c)
The areas of customer service, conflict resolution, Authority property operations, and organization; and
(d)
Courtroom procedures, including courtroom demeanor and case presentation.
(2)
The training of a parking control officer shall consist of a minimum of 12 hours covering the subject areas in §C(1) of this regulation.