Character. A parking control officer: Shall successfully pass a preemployment background investigation; and May not have been convicted of a felony. A parking control officer who fails to maintain a good character shall be relieved immediately of the authority to issue citations under this chapter. Experience and Education. A parking control officer shall: Have a minimum of 1 year of experience as a security officer or in a closely related field; and Possess a high school diploma or a State equivalence certificate. Training. An individual designated as a parking control officer shall be trained in: All authority regulations relating to parking control; The preparation of citations; The areas of customer service, conflict resolution, Authority property operations, and organization; and Courtroom procedures, including courtroom demeanor and case presentation. The training of a parking control officer shall consist of a minimum of 12 hours covering the subject areas in §C(1) of this regulation.