# COMAR Title 14 — Independent Agencies

## Subtitle 31 — Office for Children

### Chapter 06 — Standards for Residential Child Care Programs

#### Regulation .19 Program Planning, Evaluation, and Quality Improvement.

*COMAR 14.31.06.19*

A. Program Planning and Evaluation. The licensee shall have a formal process for program planning and evaluation which includes at least:

  (1) A clearly stated written mission for the program approved by the board of directors;

  (2) A set of measurable goals and objectives which is based upon the mission, program, population served, and State-mandated outcome measures;

  (3) A periodic review of achievement of goals and objectives; and

  (4) A correction plan approved by the Board for unmet goals.

B. Program Quality Improvement. The licensee shall:

  (1) Develop and implement an ongoing quality improvement plan; and

  (2) Annually review and evaluate the quality and effectiveness of the services provided.