# COMAR Title 14 — Independent Agencies

## Subtitle 37 — Office of the Public Ombudsman

### Chapter 02 — Process

#### Regulation .05 Repetitive Requests for Dispute Resolution.

*COMAR 14.37.02.05*

A. Definitions.

  (1) In this regulation, the following terms have the meanings indicated.

  (2) Terms Defined.

    (a) “Repetitive request for dispute resolution” means a request:

      (i) For the Ombudsman’s assistance to resolve a dispute;

      (ii) That relates to a PIA request that in substance has been the subject of mediation between the same parties through the Office in the past; and

      (iii) For which the dispute is substantially the same.

    (b) “Significantly changed circumstances” means:

      (i) A change in the law, subsequent to mediation, that may affect the outcome of the mediation; or

      (ii) A change in the custodian or applicant’s position regarding the dispute.

B. The Ombudsman has discretion to decline to mediate repetitive requests for dispute resolution, absent significantly changed circumstances.