# COMAR Title 14 — Independent Agencies

## Subtitle 37 — Office of the Public Ombudsman

### Chapter 05 — Written Guidance

**Authority:** General Provisions Article, §§4-1B-01—4-1B-04, Annotated Code of Maryland

**Administrative History:** Effective date: June 17, 2019 (46:12 Md. R. 547)

**Administrative History:** Regulation .02 amended effective September 18, 2023 (50:18 Md. R. 800)

#### Regulation .01 Ombudsman May Provide.

*COMAR 14.37.05.01*

A. The Ombudsman may provide written guidance to parties in furtherance of the mediation process.

B. Written guidance may not disclose information that any party claims is confidential.

#### Regulation .02 Ombudsman May Publish.

*COMAR 14.37.05.02*

A. In the Ombudsman’s sole discretion, and to the extent that the Ombudsman believes publication will promote understanding of the Act, the Ombudsman may publish written guidance.

B. Before publishing written guidance, the Ombudsman shall remove all identifying information.