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<chapter num="11" heading="Animal Shelters — Minimum Standards of Care" title_num="15" subtitle_num="01">
  <regulation prefix="Regulation" num=".01" heading="Purpose.">
    <text>The purpose of this chapter is to set forth minimum standards of care for the following animal shelters that keep dogs and cats:</text>
    <paragraph num="A.">
      <text>A shelter that is owned by a county or municipality;</text>
    </paragraph>
    <paragraph num="B.">
      <text>A shelter that a county or municipality contracts with for animal control services; or</text>
    </paragraph>
    <paragraph num="C.">
      <text>A shelter that has received a grant from the Maryland Spay and Neuter Grants Program during the previous year.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Definitions.">
    <paragraph num="A.">
      <text>In this chapter, the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Terms Defined.</text>
      <paragraph num="(1)">
        <text>“Animal” means a dog or a cat that is kept temporarily or permanently at an animal shelter.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>“Animal enrichment” means providing an animal with social contact, mental stimulation, physical activity and other activities that allow the animal to demonstrate species typical behavior and enhanced well-being.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>“Animal shelter” or “shelter” means a physical structure that provides temporary or permanent housing for animals and is owned by a local government, or by an organization that counties or municipalities contract with for animal control services, or by an organization that shelters animals and received a grant from the Maryland Spay and Neuter Grants Program during the previous year.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>“Department” means Maryland Department of Agriculture.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>“Drop box” means an unattended receptacle where live animals can be placed by the public for later shelter intake.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>“Fully clean” means to disinfect an area or an item with chemical agents that kill harmful micro-organisms.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>“Primary animal enclosure” means any structure used consistently to restrict an animal to a limited amount of space, such as a room, pen, crate, cage, kennel, or compartment.</text>
      </paragraph>
      <paragraph num="(8)">
        <text>“Responsible individual” means the shelter’s responsible individual as defined by COMAR 15.14.04.06.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>“Run” or “dog run” means a dedicated area, either indoors or outdoors, that is enclosed by a fence or gate, where dogs may move about untethered and unleashed.</text>
      </paragraph>
      <paragraph num="(10)">
        <text>“Spot clean” means to clean only a stain or spot and generally involves using mild cleaning agents, such as soaps and detergents.</text>
      </paragraph>
      <paragraph num="(11)">
        <text>“Transport carrier” means a portable enclosure designed to temporarily contain an animal that is being transported from one location to another.</text>
      </paragraph>
      <paragraph num="(12)">
        <text>“Veterinarian” means a veterinarian who is licensed, registered and in good standing with the Maryland State Board of Veterinary Medical Examiners.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Animal Shelter Buildings.">
    <text>The responsible individual shall ensure that the shelter is a safe, structurally sound, and sanitary building that meets the following standards:</text>
    <paragraph num="A.">
      <text>A shelter may not have any structural defects that could cause injury to animals or staff members handling animals;</text>
    </paragraph>
    <paragraph num="B.">
      <text>Surfaces in animal areas, such as floors, junctions, walls, doors, shall be made of nonporous material that can easily be disinfected;</text>
    </paragraph>
    <paragraph num="C.">
      <text>Ceilings shall be kept in good condition without leaks;</text>
    </paragraph>
    <paragraph num="D.">
      <text>All areas where animals are present shall have adequate ventilation and be kept between 60—80 degrees F;</text>
    </paragraph>
    <paragraph num="E.">
      <text>By July 1, 2019, all rooms where animals are housed shall have a fire alarm system that will alert authorities of fire or heavy smoke;</text>
    </paragraph>
    <paragraph num="F.">
      <text>A shelter shall have written policies and protocols in place to maintain adequate capacity to prevent and eliminate overcrowding; and</text>
    </paragraph>
    <paragraph num="G.">
      <text>Upon request, a shelter shall allow the Department to inspect the premises for compliance with this chapter.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Primary Animal Enclosures.">
    <paragraph num="A.">
      <text>The responsible individual shall ensure that any primary animal enclosure is structurally sound and maintained in a safe, working condition at all times; and that it enables animals to remain dry, clean, and shielded from extreme temperatures and weather conditions.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A primary animal enclosure shall meet the following standards:</text>
      <paragraph num="(1)">
        <text>A primary animal enclosure shall provide sufficient space to allow each animal, regardless of size, to:</text>
        <paragraph num="(a)">
          <text>Hold their tails erect and their heads high when in a normal standing position;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Turn freely and easily stand, sit, stretch, and move their head, without touching the top of the enclosure;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Lie in a resting position with limbs extended; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Move about and assume a comfortable posture for feeding, drinking, urinating, or defecating;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Food, water bowls, and any other items in the primary animal enclosure may not impede the animal’s ability to stretch out;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A primary enclosure shall allow any animal to sit, sleep, and eat away from areas of its enclosure where it may defecate or urinate;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Latches or other closing devices on a primary animal enclosure shall be secure enough to keep the animal in the enclosure, keep other animals out of the enclosure, and prevent injury, while allowing personnel to easily open the enclosure from the outside and, where applicable, from inside the enclosure;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>A primary enclosure, temporary enclosure, and transport carriers that compromise the safety of animals or that have been identified as needing repair are prohibited from being used for permanent or temporary animal housing;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Transport carriers may not be used as a primary enclosure;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>All animals housed in outdoor areas, or allowed exercise time in outdoor areas, shall be provided with appropriate shelter from the elements; and</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Drop boxes are prohibited except under the following conditions:</text>
        <paragraph num="(a)">
          <text>Each drop box shall have automatic locking doors that allow only one animal drop-off to be made at each box;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Bedding and shelter from the weather shall be provided in each drop box, and bedding shall be fully cleaned before and after every use;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Fresh food and water shall be provided in each drop box every night, and food bowls and water bowls must be fully cleaned before and after every use;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Security cameras shall be installed and periodically monitored by staff;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>The shelter shall have written protocols in place to ensure that dropped off animals that appear to need medical treatment are examined by a veterinarian immediately; and</text>
        </paragraph>
        <paragraph num="(f)">
          <text>An animal may not remain in a drop box for more than 12 hours.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Sanitation Practices.">
    <text>The responsible individual shall ensure that the shelter building, primary animal enclosures, and all other areas where animals are kept are sanitary and regularly cleaned to reduce disease transmission among animals, protect public human health, increase animal comfort, and meet the following standards:</text>
    <paragraph num="A.">
      <text>All primary animal enclosures, food bowls, and water bowls shall be fully cleaned before a new animal is placed in enclosures;</text>
    </paragraph>
    <paragraph num="B.">
      <text>All animal bedding shall be fully cleaned before being used by a new animal and subsequently fully cleaned, as often as necessary;</text>
    </paragraph>
    <paragraph num="C.">
      <text>All cages, food bowls, and water bowls shall be spot-cleaned daily and fully cleaned as necessary;</text>
    </paragraph>
    <paragraph num="D.">
      <text>All floors, junctions, walls, doors, and drains shall be immediately sanitized and fully cleaned after coming into contact with feces, urine, vomit, or an animal known or suspected of having an infectious disease;</text>
    </paragraph>
    <paragraph num="E.">
      <text>Only cleaners that are safe for animals shall be used to clean primary enclosures, transport carriers, exercise areas, or any area of the shelter where animals are present or likely to be present;</text>
    </paragraph>
    <paragraph num="F.">
      <text>All chemicals shall be removed from the enclosure prior to placing an animal in the enclosure;</text>
    </paragraph>
    <paragraph num="G.">
      <text>No animal or animal’s drinking water or water bowl shall be left in an enclosure while cleaning chemicals are being used;</text>
    </paragraph>
    <paragraph num="H.">
      <text>The shelter building and runs shall be kept reasonably free of flies, fleas, mosquitoes, rats, mice, and other vectors or nuisance species;</text>
    </paragraph>
    <paragraph num="I.">
      <text>All trash cans in areas of a shelter where animals are located shall have lids; and</text>
    </paragraph>
    <paragraph num="J.">
      <text>Relevant shelter staff shall be trained in the shelters’ sanitation protocols, and a written record of that training shall be kept on-site and available for inspection.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Medical Standards.">
    <text>The responsible individual shall ensure that all animals are monitored, assessed, examined, and treated for medical conditions in a timely manner as follows:</text>
    <paragraph num="A.">
      <text>A veterinarian shall supervise the medical care and medical treatment of all animals in an animal shelter;</text>
    </paragraph>
    <paragraph num="B.">
      <text>Any surgeries shall be performed in accordance with the Maryland Veterinary Practice Act and in a facility currently licensed and registered by the State Board of Veterinary Medical Examiners;</text>
    </paragraph>
    <paragraph num="C.">
      <text>Animal shelter staff shall observe animals daily for signs of illness or injury, and obtain treatment, as appropriate;</text>
    </paragraph>
    <paragraph num="D.">
      <text>Clean water shall be provided to all animals at all times unless otherwise directed by a veterinarian;</text>
    </paragraph>
    <paragraph num="E.">
      <text>All animals with parasites shall be treated immediately unless otherwise directed by a veterinarian;</text>
    </paragraph>
    <paragraph num="F.">
      <text>Any animal appearing to be experiencing pain, suffering distress, rapidly deteriorating health, life-threatening problems, or suspected zoonotic disease shall be assessed by a veterinarian as soon as possible or euthanized to prevent further distress or suffering;</text>
    </paragraph>
    <paragraph num="G.">
      <text>Any animal with a suspected zoonotic disease that does not appear to be experiencing pain, distress, or deteriorating health, but that poses a threat to human health and safety, shall be isolated by the shelter to limit exposure to other animals and people, and shall be assessed by a veterinarian immediately or as soon as possible;</text>
    </paragraph>
    <paragraph num="H.">
      <text>Any animal that is observed to be experiencing mental suffering, distress, or behavioral deterioration shall be assessed and appropriately treated by a veterinarian in a timely manner or humanely euthanized by the shelter;</text>
    </paragraph>
    <paragraph num="I.">
      <text>Animals that can be handled safely shall be provided with animal enrichment activities, whenever possible; and</text>
    </paragraph>
    <paragraph num="J.">
      <text>Animal food that is more than 6 months past the “sell by” date shall not be provided to an animal.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Equipment.">
    <paragraph num="A.">
      <text>The responsible individual shall ensure that anyone working with animals, including a volunteer, has the equipment necessary to handle all situations in a safe and humane manner, including the following:</text>
      <paragraph num="(1)">
        <text>Adequate ear protection, gloves, and other safety equipment to all staff members who handle animals or clean cages; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Equipment that allows staff to restrain animals as humanely as possible while ensuring the safety of both the animal and the handler.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Scanners and Microchip Readers. All animals shall be scanned within 24 hours of arrival at the shelter for microchips unless it is unsafe to do so. Scans shall also be performed prior to surgery, adoption, release to an owner, release to a rescue, and euthanasia.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Record Keeping.">
    <paragraph num="A.">
      <text>The responsible individual shall ensure that records are kept for each animal entering the shelter. Information shall include:</text>
      <paragraph num="(1)">
        <text>The animal’s species and unique identification number;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The estimated age of the animal;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Date of entry into the shelter;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Date and explanation of all treatments and medical procedures; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Final disposition (date and type).</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>All shelters shall have active adoption programs with written protocols available for inspection, as defined in Agriculture Article, §2-1704, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".09" heading="Civil Penalty.">
    <paragraph num="A.">
      <text>The Department may impose a civil penalty on a shelter that violates the requirements of this chapter or Agriculture Article, §2-1704, Annotated Code of Maryland, which requires shelters to adopt a written protocol for reclaiming animals, up to $500 for each violation.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Before imposing any civil penalty under this chapter, the Department shall consider the following:</text>
      <paragraph num="(1)">
        <text>The nature and gravity of each violation;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The willfulness of the violation and the extent to which the existence of the violation was known to the shelter but uncorrected by the shelter; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A history of prior violations, if any.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>The Department shall issue a written notice of violation to the shelter owner upon finding that a violation has occurred or is ongoing. The written notice of violation shall include:</text>
      <paragraph num="(1)">
        <text>A statement of the regulation violated by the shelter;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A description of the evidence of a violation;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A statement informing the shelter of the right to an informal meeting with the Department;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>The amount of the proposed civil penalty;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>A statement of the remedial action necessary to bring the shelter into compliance; and</text>
      </paragraph>
      <paragraph num="(6)">
        <text>A reasonable amount of time, as determined by the Department, to correct a violation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A shelter may petition the Department for a contested case hearing on a violation and penalty within 30 calendar days of the issuance of the notice of violation by the Department.</text>
    </paragraph>
    <paragraph num="E.">
      <text>Unless a shelter requests a contested case hearing, the shelter shall promptly pay the penalty. Payment of a penalty is not a substitute for compliance. If the shelter continues to violate this chapter, the Department may impose additional civil penalties.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Agriculture Article §2-1701 at seq., Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: April 23, 2018 (45:8 Md. R. 422)</annotation>
  </annotations>
</chapter>