Regulation .03 Complaint Procedures.
Regulation .03 Complaint Procedures.LinkCopy Citation
A.
The Board or a veterinary review committee shall review a complaint received within 3 years of the conduct complained of, and may review a complaint received after 3 years of the conduct complained of upon a showing of extraordinary circumstances.
B.
After reviewing a complaint, the Board or a veterinary review committee may further investigate the complaint by:
(1)
Requesting relevant records;
(2)
Requesting written or oral responses from the alleged violator;
(3)
Requesting rebuttals from the complainant;
(4)
Requesting statements from witnesses;
(5)
Requesting statements from relevant third parties, including other treating veterinarians;
(6)
Procuring expert opinions on relevant specialty areas;
(7)
Researching areas in dispute; and
(8)
Seeking legal advice.
C.
After completing an investigation of a complaint, the Board or a veterinary review committee may recommend that the Board take one or more of the following actions:
(1)
Dismiss the matter for lack of authority or merit;
(2)
Issue a cease and desist order;
(3)
Issue a letter of advice;
(4)
Issue a letter of admonition;
(5)
Issue a notice of action and charging document;
(6)
Stay the matter;
(7)
Stet the matter;
(8)
Refer the matter to mediation;
(9)
Refer the matter to the appropriate authorities; or
(10)
Issue a summary suspension which provides the right to request within 10 days a nonevidentiary show cause hearing.