<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".03" citation="COMAR 15.14.02.03" title_num="15" subtitle_num="14" chapter_num="02" heading="Complaint Procedures.">
  <paragraph num="A.">
    <text>The Board or a veterinary review committee shall review a complaint received within 3 years of the conduct complained of, and may review a complaint received after 3 years of the conduct complained of upon a showing of extraordinary circumstances.</text>
  </paragraph>
  <paragraph num="B.">
    <text>After reviewing a complaint, the Board or a veterinary review committee may further investigate the complaint by:</text>
    <paragraph num="(1)">
      <text>Requesting relevant records;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Requesting written or oral responses from the alleged violator;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Requesting rebuttals from the complainant;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Requesting statements from witnesses;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Requesting statements from relevant third parties, including other treating veterinarians;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Procuring expert opinions on relevant specialty areas;</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Researching areas in dispute; and</text>
    </paragraph>
    <paragraph num="(8)">
      <text>Seeking legal advice.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>After completing an investigation of a complaint, the Board or a veterinary review committee may recommend that the Board take one or more of the following actions:</text>
    <paragraph num="(1)">
      <text>Dismiss the matter for lack of authority or merit;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Issue a cease and desist order;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Issue a letter of advice;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Issue a letter of admonition;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Issue a notice of action and charging document;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Stay the matter;</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Stet the matter;</text>
    </paragraph>
    <paragraph num="(8)">
      <text>Refer the matter to mediation;</text>
    </paragraph>
    <paragraph num="(9)">
      <text>Refer the matter to the appropriate authorities; or</text>
    </paragraph>
    <paragraph num="(10)">
      <text>Issue a summary suspension which provides the right to request within 10 days a nonevidentiary show cause hearing.</text>
    </paragraph>
  </paragraph>
</regulation>