# COMAR Title 20 — Public Service Commission

## Subtitle 30 — Customer Deposits, Late Payment Charges, and Customers' Rights Pamphlet

### Chapter 04 — Customers' Rights Pamphlet

#### Regulation .03 Delivery to Customer.

*COMAR 20.30.04.03*

This pamphlet shall:

A. Be mailed or, at the option of the utility and upon request by the customer, delivered by electronic means to each customer of the utility once each year during the month of August, September, or October;

B. Be delivered or mailed to each new customer of the utility when the new customer initiates service;

C. Be available at all times upon request; and

D. Indicate that it is being provided in accordance with the Commission's regulations.