# COMAR Title 20 — Public Service Commission

## Subtitle 45 — Service Supplied by Telephone Companies

### Chapter 06 — Pay Phone Service

#### Regulation .07 Equipment Requirements.

*COMAR 20.45.06.07*

A. Telephone Directories. A pay phone service provider shall provide both white page and yellow page telephone directories on an annual basis for:

  (1) All indoor pay phone locations; and

  (2) Outdoor pay phone locations when requested by the site owner.

B. Height and Hearing Requirements. A pay phone service provider shall comply with Maryland and federal height and hearing aid compatibility regulations when installing a pay phone.

C. Access to Interexchange Carriers. A pay phone service provider shall ensure that its pay phone:

  (1) Permits access to all interexchange carriers; and

  (2) Allows completion of local and long distance calls in Maryland.

D. Coin Capability.

  (1) Except as provided under §D(2) of this regulation, a pay phone service provider shall ensure that its pay phone is capable of:

    (a) Accepting nickels, dimes, and quarters; and

    (b) Handling sent-paid long distance other than sent-paid person-to-person calls, unless the pay phone is connected to a network-controlled coin line.

  (2) A coinless pay phone that is exclusively card operated is not required to accept coin payment.

E. Coin Return. A pay phone service provider shall ensure that a coin-operated pay phone returns a deposited coin if a called telephone number is busy or not answered.

F. Amplified Handset. A pay phone service provider shall install:

  (1) An amplified handset on a pay phone that replaces a phone with an amplified handset; or

  (2) One pay phone with an amplified handset for every four pay phones in a single phone bank.