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<chapter num="03" heading="Records and Reports" title_num="20" subtitle_num="50">
  <regulation prefix="Regulation" num=".01" heading="Availability of Records.">
    <text>All records required by these regulations or necessary for the administration thereof shall be available for examination by the Commission or its authorized representatives.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Retention of Records.">
    <text>All records required by these regulations shall be preserved for the period of time specified in 18 CFR 125, as amended, which is incorporated by reference, unless otherwise specified by the Commission.</text>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Tariff.">
    <text>Each utility shall file with the Commission a copy of its tariff which shall include:</text>
    <paragraph num="A.">
      <text>Rates. Each schedule of rates for service together with the applicable riders.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Rules. The utility's rules, or terms and conditions, describing the utility's policies and practices in rendering service. These rules shall include:</text>
      <paragraph num="(1)">
        <text>Extension Plan. The utility's plan for the installation of extensions of main and service lines where these facilities are in excess of those included in the regular rates for service and for which the customer shall be required to pay all or part of the cost. The customer's payments under this plan should be related to the investment that the utility prudently can make in consideration of the probable revenue.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Voltages. A list of available voltages.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Material Furnished by Utility. A list of the items which the utility furnishes, owns, and maintains on the customer's premises, such as meters, meter sockets, service entrances, etc.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Billing Period. A statement indicating the minimum and maximum number of days for which the utility will bill a customer at its regular monthly rates for service.</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Payment Period. A statement indicating the minimum number of days allowed for payment of the gross amount of the customer's bill before service will be terminated for non-payment.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Wastage of Electricity. A general statement of the utility's policy in making adjustments for wastage of electricity when an accidental ground exists without the knowledge of the customer.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Information to Be Filed with the Commission.">
    <paragraph num="A.">
      <text>Special Contracts. Each utility shall file with the Commission a copy of each contract for service not covered by the utility's filed tariff.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Installation Rules. Each utility shall file with the Commission a copy of the utility's rules, if any, designed by the utility for the use of engineers, architects, electrical contractors, etc., covering meter and service installations.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Bill Forms. Each utility shall file with the Commission a sample of each type of customer bill form, which shall include the information normally shown on a customer's bill for service.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Map of System. Each utility shall file with the Commission a map showing the utility's operating area. This map shall be revised annually unless the revision is unnecessary, in which event the utility shall notify the Commission that the map on file is current. If practicable, the map should show:</text>
      <paragraph num="(1)">
        <text>Generating stations;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Transmission lines with voltages;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Primary distribution lines;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>State boundary crossings; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Territorial boundary.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Persons to Contact. Each utility shall notify Commission staff, within 30 days of a change, of the name, title, address, telephone number, and email address of the person who should be contacted in connection with:</text>
      <paragraph num="(1)">
        <text>General electric distribution management duties;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Customer relations (complaints);</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Electric distribution operations;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Electric distribution planning;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Meter tests and repairs;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Emergencies during non-office hours;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Cybersecurity; and</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Regulatory contact for general inquiries.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>Fatal Accident Notice. In the event of a fatal accident, prompt notice shall be given to the Commission by telephone or email.</text>
    </paragraph>
    <paragraph num="G.">
      <text>Accident Notice. Each utility shall file with the Commission an “Accident Notice” report, on forms provided by the Commission, within 30 days after the end of any month during which an accident occurred.</text>
    </paragraph>
    <paragraph num="H.">
      <text>Line Support Identification. Each.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Public Utilities Article, §§2-121, 4-202, 5-101, 5-302, and 6-203—6-210; State Government Article, §7-207(a); Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: May 22, 1942 (Order No. 38330)</annotation>
    <annotation type="History" subtype="Administrative History">Chapter revised effective May 18, 1960 (Order No. 54348)</annotation>
    <annotation type="History" subtype="Administrative History">Chapter revised effective June 1, 1965 (Order No. 55819)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .02 amended effective January 1, 1972 (Order No. 59734); March 12, 2007 (34:5 Md. R. 561)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04 amended effective September 21, 2009 (36:19 Md. R. 1438); December 2, 2019 (46:24 Md. R. 1104); August 21, 2023 (50:16 Md. R. 728)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04H amended effective September 18, 1989 (16:18 Md. R. 2024)</annotation>
  </annotations>
</chapter>