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<regulation prefix="Regulation" num=".12" citation="COMAR 20.50.12.12" title_num="20" subtitle_num="50" chapter_num="12" heading="Major Outage Event Plan.">
  <paragraph num="A.">
    <text>Within 60 days of the effective date of this regulation, each utility shall file a major outage event response plan providing a description of and procedures for its response to major outage events, and performance measures associated with the assessment of the implementation of the major outage event response plan, including, but not limited, to the following topics and issues:</text>
    <paragraph num="(1)">
      <text>Preparation, training, and drills;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Early warning and storm tracking;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Emergency organization structure;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Activation and mobilization;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Materials management and logistics;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Major outage event restoration priorities, including, but not limited to:</text>
      <paragraph num="(a)">
        <text>How the utility prioritizes restoration customers; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>How the utility communicates with customers that are identified as high priority due to medical needs for electricity and how it schedules restoration actions for such customers;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(7)">
      <text>Damage assessment;</text>
    </paragraph>
    <paragraph num="(8)">
      <text>Public safety, including wire down response;</text>
    </paragraph>
    <paragraph num="(9)">
      <text>Crew deployment;</text>
    </paragraph>
    <paragraph num="(10)">
      <text>External communications, including communications with emergency officials, the public, and other persons;</text>
    </paragraph>
    <paragraph num="(11)">
      <text>Internal communications;</text>
    </paragraph>
    <paragraph num="(12)">
      <text>Communications technology use, including high call volume capability and capacity;</text>
    </paragraph>
    <paragraph num="(13)">
      <text>Development of estimated times of restoration and assessment of estimated times of restoration accuracy;</text>
    </paragraph>
    <paragraph num="(14)">
      <text>Ramp-down; and</text>
    </paragraph>
    <paragraph num="(15)">
      <text>Major outage event performance review.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Each utility shall file with the Commission any material change to its major outage event response plan at least 60 days prior to implementation, unless it will delay implementation of the change in a manner inconsistent with restoring service in the shortest time practicable, in which case the change shall be filed by no later than 30 days after implementing the change.</text>
  </paragraph>
  <paragraph num="C.">
    <text>Each utility shall comply with its major outage event response plan when preparing for and responding to major outage events.</text>
  </paragraph>
  <paragraph num="D.">
    <text>The major outage event response plan shall be filed as a publicly available document. To the extent that some information may be considered confidential, a redacted version shall also be filed.</text>
  </paragraph>
  <paragraph num="E.">
    <text>Major outage event response plan information may be shared without restriction with state officials that participate in a Maryland Department of Emergency Management activation of the State Emergency Operations Center.</text>
  </paragraph>
</regulation>