<?xml version='1.0' encoding='utf-8'?>
<chapter num="03" heading="Pre-Enrollment Information" title_num="20" subtitle_num="59">
  <regulation prefix="Regulation" num=".01" heading="Supplier Customer Consent — Pre-Enrollment.">
    <paragraph num="A.">
      <text>Pre-Enrollment Customer Information. Before requesting from a utility the precontracting customer information described in Regulation .02 of this chapter, a supplier shall:</text>
      <paragraph num="(1)">
        <text>Notify the customer of its intention to request customer information from a utility; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Obtain the customer's consent for release of the customer's information from the utility.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Notice. The supplier notice required under §A(1) of this regulation shall specify the customer information listed in Regulation .02 of this chapter to be requested from a utility.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Customer Consent Record.</text>
      <paragraph num="(1)">
        <text>A customer's consent under §A(2) of this regulation is valid for a time mutually agreed to by the customer and the supplier.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Consent Records.</text>
        <paragraph num="(a)">
          <text>A supplier shall maintain a record of a customer's consent under §A(2) of this regulation for a period of not less than 180 days from the expiration of the customer's consent.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A supplier's customer consent records are subject to audit by the Commission.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A customer's consent under this regulation is not a contract or enrollment for supplier services.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Pre-Enrollment Information.">
    <paragraph num="A.">
      <text>On request of a supplier, a utility shall provide the following applicable customer information:</text>
      <paragraph num="(1)">
        <text>Account name;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Billing address;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Energy assistance household status;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Service address;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Utility account number and any other number designated by the utility as necessary to process an enrollment;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Bill cycle;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Utility rate class or code; and</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Monthly historical consumption for the previous 12 months.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>A utility shall provide the information in §A of this regulation to a supplier through an electronic transaction approved by the Commission.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Public Utilities Article, §§2-113, 2-121, 4-308, 5-101, 7-507, 7-511, 7-603, 7-604(b), 7-606, and 7-607, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date:</annotation>
    <annotation type="History" subtype="Administrative History">Regulations.01 and.02 adopted as an emergency provision effective July 16, 2009 (36:17 Md. R. 1311); adopted permanently effective October 5, 2009 (36:20 Md. R. 1532)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .02A amended effective March 14, 2016 (43:5 Md. R. 387); July 10, 2023 (50:13 Md. R. 513)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .02B amended effective March 7, 2022 (49:5 Md. R. 367)</annotation>
  </annotations>
</chapter>