Regulation .05 Notice of Enrollment.
Regulation .05 Notice of Enrollment.LinkCopy Citation
A.
Form and Presentation.
(1)
A supplier and the utility shall provide written notice of enrollment to a customer entering into a service agreement with the supplier on the next business day following the supplier's receipt of the utility's enrollment response.
(2)
If a customer's billing method changes, the notice of enrollment shall contain a statement that the customer's previous billing providers may still bill the customer for unpaid charges.
(3)
A supplier's presentation of a signed copy of the customer's contract at any time before enrollment shall constitute sufficient written notice of enrollment to the customer.
B.
Enrollment Notice Content.
(1)
A gas supplier shall provide notice of enrollment of a customer to a utility in a format consistent with the Commission-accepted gas utility supplier coordination agreement.
(2)
Notice of enrollment under §B(1) of this regulation shall include the following:
(a)
Customer account name;
(b)
Customer service address;
(c)
Billing name;
(d)
Billing address;
(e)
Utility name;
(f)
Utility account number;
(g)
Supplier name;
(h)
Supplier identifier;
(i)
Commodity provided;
(j)
Effective date of the enrollment; and
(k)
Whether the customer will receive supplier-consolidated billing service.