<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".09" citation="COMAR 20.59.07.09" title_num="20" subtitle_num="59" chapter_num="07" heading="Customer Disclosure.">
  <paragraph num="A.">
    <text>Price Information.</text>
    <paragraph num="(1)">
      <text>A supplier’s price for service shall include, but not be limited to, all fixed and variable components.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>When noncommodity products are provided with the commodity under supplier-consolidated billing, the supplier shall:</text>
      <paragraph num="(a)">
        <text>List the commodity price for energy service separately from other products if the commodity is sold separately from the other products;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>List the total charges for all products and services as the price of the commodity if the supplier does not permit a customer to purchase the gas product without purchasing the other products or services;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Provide the approximate commodity and noncommodity portions of the price upon the customer’s request; and</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Disclose, if the commodity product has a one-time up-front cost, the price of a commodity product over a 12-month period with 1/12 of the cost being attributed to a single month for the purposes of comparing to the supplier price comparison information in the utility service territory.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>When a gas supplier compares the supplier's price to the price a customer would pay for utility gas commodity service, the gas commodity service price is the sales service price offered in the gas utility territory where the supplier's service is to be provided.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Notice of Enrollment.</text>
    <paragraph num="(1)">
      <text>A gas supplier shall provide notice of enrollment of a customer to a utility in a format consistent with the Commission-accepted gas utility supplier coordination agreement or tariff, as applicable.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Supplier and Utility Notice of Enrollment to Customer.</text>
      <paragraph num="(a)">
        <text>A supplier and the utility shall provide written notice of enrollment to a customer entering into an agreement with the supplier on the next business day following the supplier’s receipt of the utility’s enrollment response.</text>
      </paragraph>
      <paragraph num="(b)">
        <text>A supplier offering supplier-consolidated billing services shall include the following information in its notice of enrollment to a customer under this subsection:</text>
        <paragraph num="(i)">
          <text>An explanation of each payment method a customer may use to pay the gas supplier;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>The information necessary for the customer to submit payment to the supplier; and</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>A statement that the customer’s previous billing providers may continue to bill the customer for unpaid charges.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(c)">
        <text>In the notice provided to a customer as required under this subsection or, if provided for a customer switching away from supplier-consolidated billing, the utility shall indicate:</text>
        <paragraph num="(i)">
          <text>The entity that will send the bill; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>The customer’s previous bill providers may still bill the customer for unpaid charges up through the date of enrollment.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Notice of enrollment under §B(1) of this regulation shall include the following:</text>
      <paragraph num="(a)">
        <text>Customer name;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Customer service address;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Billing name;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Billing address;</text>
      </paragraph>
      <paragraph num="(e)">
        <text>Utility name;</text>
      </paragraph>
      <paragraph num="(f)">
        <text>Utility account number;</text>
      </paragraph>
      <paragraph num="(g)">
        <text>Supplier name;</text>
      </paragraph>
      <paragraph num="(h)">
        <text>Supplier identifier;</text>
      </paragraph>
      <paragraph num="(i)">
        <text>Commodity provided;</text>
      </paragraph>
      <paragraph num="(j)">
        <text>Effective date of the enrollment; and</text>
      </paragraph>
      <paragraph num="(k)">
        <text>Whether the customer will receive supplier-consolidated billing service.</text>
      </paragraph>
    </paragraph>
  </paragraph>
</regulation>