# COMAR Title 20 — Public Service Commission

## Subtitle 59 — Competitive Gas Supply

### Chapter 10 — Supplier-Agent Relations

#### Regulation .06 Door-to-Door Sales.

*COMAR 20.59.10.06*

The following provisions do not preempt the Maryland Door to Door Sales Act.

A. A supplier and its agents shall comply with state and local government ordinances regarding door-to-door marketing and sales activities.

B. A supplier’s agent shall:

  (1) Prominently display an identification badge; and

  (2) Offer a business card or other material that lists:

    (a) The supplier’s name and contact information, including telephone number;

    (b) The supplier’s Commission license number; and

    (c) The agent’s name and any other identification numbers provided to the sales agent by the supplier or agent.

C. A supplier shall establish a policy that requires an agent to terminate contact with a customer if the customer is incapable of understanding and responding to the information being conveyed by the agent.

D. When an agent completes a transaction with a customer, the agent shall provide a copy of each document that the customer signed or initialed relating to the transaction. A copy of these documents shall be provided to the customer before the agent and the customer leave each other’s presence;

E. An agent shall immediately leave a residence when requested to do so by a customer or the owner or an occupant of the premises, or if the customer does not express an interest in what the agent is attempting to sell.