Minimum Contract Requirements. A subscribing organization’s subscription contract shall contain all material terms and conditions, including: A plain language disclosure of the subscription, including: The terms under which the pricing will be calculated over the life of the contract and a good faith estimate of the subscription price expressed as a flat monthly rate or on a per-kilowatt-hour basis; and Whether any charges may increase during the course of service, and, if so, how much advance notice is provided to the subscriber; Contract provisions regulating the disposition or transfer of a subscription to the CSEGS, as well as the costs or potential costs associated with such a disposition or transfer; All nonrecurring (one-time) charges; All recurring (monthly, yearly) charges; A statement of contract duration, including the initial time period and any rollover provision; Terms and conditions for early termination, including: Any penalties that the subscriber organization may charge to the subscriber; and The process for unsubscribing and any associated costs; If a security deposit is required: The amount of the security deposit; A description of when and under what circumstances the security deposit will be returned; A description of how the security deposit may be used; and A description of how the security deposit will be protected; A description of any fee or charge and the circumstances under which a customer may incur a fee or charge; A statement that the subscriber organization may terminate the contract early, including: Circumstances under which early cancellation by the subscriber organization may occur; Manner in which the subscriber organization shall notify the customer of the early cancellation of the contract; Duration of the notice period before early cancellation; and Remedies available to the customer if early cancellation occurs; A statement that the customer may terminate the contract early, including: Circumstances under which early cancellation by the customer may occur; Manner in which the customer shall notify the subscriber organization of the early cancellation of the contract; Duration of the notice period before early cancellation; Remedies available to the subscriber organization if early cancellation occurs; and Amount of any early cancellation fee; A statement describing contract renewal procedures, if any; A dispute procedure; The Commission’s toll-free number and Internet address; A notice that the contract does not include utility charges; A billing procedure description; The data privacy policies of the subscriber organization; A description of any compensation to be paid for underperformance; Evidence of insurance; A long-term maintenance plan; Current production projections and a description of the methodology used to develop production projections; Contact information for the subscriber organization for questions and complaints; A statement that the subscriber organization and electric company do not make representations or warranties concerning the tax implications of any bill credits provided to the subscriber; The method of providing notice to the subscribers when the CSEGS is out of service for more than 3 business days, including notice of: The estimated duration of the outage; and The estimated production that will be lost due to the outage; An explanation of how unsubscribed production of the CSEGS will be allocated; and Any other terms and conditions of service. A residential customer may downsize the allocation of solar kilowatt hours under an existing CSEGS Subscription. A subscriber organization may charge or collect no more than a reasonable fee for the downsizing of a subscriber’s allocation. A subscription coordinator may not charge or collect a termination fee for the downsizing or cancellation of a subscriber’s allocation. A subscription coordinator may only enroll subscribers in CSEGS contracts that guarantee financial savings for the subscriber. Methods of Contracting. A subscriber organization may not subscribe a residential customer using a process that does not require the customer’s consent. A subscriber organization that contracts with a customer by means of the Internet shall: Confirm the identity of the person making the contract; Comply with applicable Maryland and federal law; and Take appropriate steps to safeguard customer privacy. A subscriber organization that sends a contract over the Internet to a valid email address of the contracting customer is considered to have complied with §B(2)(a) of this regulation. Evergreen Contracts. A subscriber organization shall provide a customer with a notice of the pending renewal of an evergreen contract 30 days before the automatic renewal is scheduled to occur. The subscriber organization notice required under §C(1) of this regulation shall: Provide a clearly stated and highlighted notice to a customer of any changes in the material terms and conditions of the agreement; and Inform the customer how to terminate the contract without penalty.